Systems Support Specialist

2 weeks ago

Sydney, Australia Snap Talent International Full time

**Systems Support Specialist ( Level 2)**
- Sydney, Australia- Permanent / Full Time- $90,000 - $110,000 per year- $90-$110 K Plus Super
- Strong Networking Tech Knowledge and Communication Skills
- Hybrid Work Environment

**About the company**
Our Client is a wholly Australian-owned company based in Sydney, Australia. Founded in 1990 and began as a partnership, the company now has a boutique team of Consultants, Solutions Architects, Network Engineers and Technicians working together to ensure a quality of service that is presented in a professional and personalised manner to all our clients.**About the role**Skills and Experience**
- At least 2 years of commercial experience in a user-oriented support capacity
- Relevant tertiary education in Information Technology
- Microsoft and CompTIA Certification is favourable
- Microsoft Office 365 Administration - Exchange Online, SharePoint, OneDrive, and Teams
- Strong computer diagnosing skills using logical and methodical processes
- Microsoft Desktop Operating Systems and Applications
- Networking Technologies - LAN, WAN, TCP/IP, DNS, DHCP, WLAN and VLAN
- Monitor and Manage the company's IT Network Operations Centre and Service Queues and respond to issues as they arise.
- Triage - identify and escalate more complicated and urgent issues to Level 3.
- Servicing multiple clients with diverse IT infrastructure - including servers, networks, wide area networks, cloud integration and Office 365, desktops and laptops, hardware & software
- Maintain regular written and oral communication with clients and their users
- Remote and On-site troubleshooting and support
- Assist with regular client system-wide upgrades and migrations
- Liaise with users, suppliers, software, and hardware vendors
- Microsoft Windows Server Roles - ADDS (DC, GC, GPO, FRS) Hyper-V, RDS, File and Storage Services, Print and Document Services
- Server and Network-based Backup and Security Systems
- Microsoft Azure IaaS and PaaS resources
- Microsoft Office 365 Security and Compliance
- Systems monitoring with SNMP and WMI
- Basic scripting skills - PowerShell, VB, HTML

**Benefits**
- Open work culture
- Opportunity to grow and learn
- Training Opportunities

**Recruiter**:

Gary Sherman

**Referral reward**:
***
- $900

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