Technical Support/onboarding Specialist

7 days ago

Sydney, Australia Mantech Full time

Western Sydney Based
- Remote Role
- Excellent Remuneration

You will enjoy working here if you love helping customers adopt new technologies created by a high performing team who take pride in creating, first to market, security solutions for their customers.

We are looking for a technical support engineer to join our team and support our customers as they adopt our products for the first time.

You will be experienced in a customer-facing technical support role with great communication skills and a desire to ensure the customer gets the best possible service.

Key Responsibilities:

- Provide technical support, including troubleshooting
- Helping customers onboard with new products and providing ongoing support

Key Requirements:

- IP Networking
- VPN configuration
- Network Troubleshooting
- Curious and interested in new technologies and finding creative ways to solve problems
- Excellent Communication Skills

This is an excellent opportunity to join a well-established, highly profitable and niche tech company.

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