Store Supervisor

1 week ago

Sydney, Australia iDA Australia Full time

Great opportunity for **a Retail Supervisor** (12months fixed term contract for a FUll Time request) at Luxury Fashion Retail Company

**Duties and Responsibilities**:
[Administrative Tasks]
- Assist in providing store, employees (KPI) and product performance reports
- Assist Store Manager to ensure accuracy of the stock level and count, transfers and reporting any discrepancy immediately
- Provide proposals to Store Manager with operation improvements
- Cash handling
- Enforce all security systems protocol to secure merchandise

[Store Management]
- Oversee daily operations - opening, closing and store maintenance
- Daily briefing and de-briefing of sales targets
- Assist Store Manager to enforce store operation policies
- Assist floor staff allocation in accordance to operational requirements
- Ensure a safe working environment in accordance to OH&S

[Sales & Client Relationship Management]
- Perform and contribute to effective sales results
- Clientele building and drive CRM retention rate across all channels
- Assist with customer requests in a timely manner
- Assist with promotional events as directed
- Respond to all client enquiries
- Experience in conflict resolution with clients in a professional manner

[Staff Management]
- Assist with organisation of roster according to operational requirements
- Enforce company policies and regulations
- Orientating and coaching new staff members
- On spot training to develop staff knowledge and skills
- Enforce corrective actions to improve employee performance
- Enforce corrective actions to maintain employee conduct

**Requirements**:

- **Minimum 2-3 years experience in similar role**:

- Luxury background preferable
- Must be available full-time and have full work-rights in Australia
- Supervision or management skills
- Clientele building skills and experience
- Monitor and liaise with reporting officers regarding staff KPIs
- Assist in orientating and coaching new staff members
- Manage a team in a fashion retail sales environment is preferred

[Agency Info]

World Mode Holdings Group is a leading recruitment consultancy business in Japan that specializes in retail. WMH Group has the largest market share of fashion retail job placements in Japan, with over 1,000 clients.

iDA Australia is a subsidiary of WMH Group, established in Sep 2018.

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: $62,000.00 - $65,000.00 per year

Schedule:

- Shift work
- Weekend availability

Application Question(s):

- Are you authorized to work permanently in Australia?

**Experience**:

- Retail management: 2 years (required)
- Fashion retail: 2 years (required)
- Store management: 2 years (required)

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