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Product Manager, Business Enablement, People

2 weeks ago


Sydney, Australia COINS Full time

Posted 09 January 2025
- LocationSydney
- Job type Permanent
- Discipline Product & Engineering
- ReferenceJ13678

**Job description**:
We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you. About you: We are seeking a dynamic and results-oriented Business Enablement Manager to join our People and Payroll Product Management team. In this pivotal role, you will be the bridge between our Product & Engineering teams and cross-functional stakeholders, ensuring the business is equipped to successfully support, implement, and sell new product capabilities. Your work will directly contribute to driving adoption, optimizing implementation processes, and enhancing customer satisfaction. Day-to-day, you will be focused on: - Cross -functional enablement: Partnering with all internal stakeholders to understand enablement needs related to new products. Developing & maintaining an understanding of business processes, tools and challenges - tailoring enablement strategies. - Enablement strategy and execution: Designing & implementing enablement programmes, including training, resources and tools to support product launches and updates, whilst collaborating with Product Managers to translate technical product details into practical, user-friendly materials. - Stakeholder management: Serving as the primary liaison between Product and Engineering and other business units to align enablement initiatives with broader company goals and actively gather feedback from stakeholders to improve enablement efforts and identify potential gaps in product adoption. - Performance Tracking & Reporting: Monitoring and measuring programmes using qualitative and quantitative metrics, providing actionable insights to senior leadership to optimize future enablement efforts. Your skills and experiences might also include: - Ideally 5+ years in enablement, product management, program management or a related role, preferably in SaaS or HR/Payroll technology - with proven experience working with cross-functional teams in a matrixed environment. Bachelor’s degree in business, Marketing or related field. Certification in product management, enablement or project management would be an advantage. - Strong project management skills, able to handle multiple priorities simultaneously along with an ability to build and maintain relationships at all levels. - An ability to translate complex technical concepts into actionable information, measuring program success and identifying areas for improvement. - Familiarity with HR and Payroll systems is highly desirable, along with knowledge of relevant tools and platforms, and an understanding of product development lifecycle and go to market strategies. What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.