Manager, Enablement Business Partners

**Company Overview**:
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

**What You'll Do**:
As a Manager of Enablement Business Partners, you will lead a team of GTM Enablement professionals focused on driving sales effectiveness and performance outcomes across our go-to-market teams in the APJ region. This role will manage a team of embedded partners who collaborate directly with sales, presales, customer success and other customer-facing leaders to create an enablement strategy and action plan including but not limited to identifying training & enablement needs, analyze performance gaps, design targeted interventions, deliver the necessary training and measure results to ensure desired outcomes are achieved. You will serve as the main point of contact and business partner to the Global VP for the region and become an integral part of their leadership team, helping ensure Enablement is part of their GTM strategy..

You’ll be responsible for overseeing the training and enablement strategy and execution, scaling best practices, coaching your team to success, and aligning closely with senior sales and GTM stakeholders in region.

This position is a people manager role reporting to VP, GTM Enablement.

**Responsibility**
- Lead, coach and develop a high-performing team of GTM Enablement Business Partners aligned to the GTM functions we support including but not limited to sales, presales, customer success and partner teams
- Establish team and individual goals as well any processes or guidelines to ensure alignment with global standards for each GTM team as well as consistent delivery and business impact
- Act as a player-coach where needed, specifically for GTM stakeholders with no GTM Enablement Business Partner assigned
- Build a trusted relationship with the Global Vice President in APJ along with the regional sales, presales, customer success and partner leadership teams and serve as their main point of contact for all GTM enablement in the region
- Ensure your team is tightly aligned with leadership priorities and represents those priorities to the broader GTM Enablement team, specifically the content teams
- Act as an escalation and alignment point between GTM Enablement Business Partners and global GTM Enablement leadership
- Develop and deliver a strategic, performance based enablement plan that aligns to the business goals of stakeholders on a quarterly basis
- Plan and prepare to deliver a quarterly business review to the GTM leadership teams in region
- Ensure your GTM Enablement Business Partners are providing input into your strategic plan and the performance gaps of their respective stakeholder teams are captured in your plan
- Guide your team in using data, feedback, and field insights to identify skill, process, behavior or product knowledge gaps in stakeholders your team supports
- Ensure any recommendations for programs to intervene are aligned with key business metrics like pipeline coverage, conversion rates, deal size and quota attainment
- Oversee the creation of performance improvement plans created by Performance Partners to address the gaps identified — ensure the plans created clearly identify the problems to solve, the necessary training and enablement to help remedy and any content dependencies that should be communicated to the Global Enablement Program Manager team for assistance
- Oversee the delivery of field training to the GTM stakeholders supported by the GTM Performance Partners. Performance Partners will be expected to deliver training and enablement to their stakeholders
- Collaborate with the Global Program Managers to ensure consistency between global programs and local delivery
- Help standardize frameworks for global enablement programs
- Track and report on the impact using enablement KPIs and GTM performance metrics
- Collect insights from the GTM Enablement Business Partners to inform global enablement programs, enablement content, sales or success processes and internal tools
- Lead retrospectives and post-mortem analyses to assess the effectiveness of any interventions or programs the Performance Partners delivered
- Seek and provide real-time feedback on the training the Performance Partners deliver
- Create and promote a culture of learning, accountability, and data-driven decision making
- Set team and individual team member objectives and goals by cascading functi