Learning & Development Manager

1 week ago


Canberra, Australia Epicon Full time

**Are you a ServiceNow specialist who can lead and manage our ServiceNow Academy?**

**Hi, we're Epicon**, a growing IT Services and Consulting company, powered by Telstra Purple. Epicon brings a unique perspective to contemporary multi-sourced IT environments. We are a ServiceNow Elite Partner, currently working on some of the largest ServiceNow transformation projects in Australia.

**The opportunity**

Are you a ServiceNow specialist who can lead and manage our ServiceNow Academy? The Academy has 8 -20 people undergoing their development journey at any time. Our Academy provides 6 months dedicated training time, for employees to become certified ServiceNow and ITIL professionals. They receive certified training through ServiceNow as well as being personally coached and supported by you. You also arrange real time experience through shadowing and client work before, they move into our ServiceNow delivery squad.

You'll also:

- Maintain extensive background in ServiceNow implementation, integration and learning pathways.
- Be able to identify, develop and mentor our employees during their Academy journey that allows them to smoothly integrate into delivery teams.
- Demonstrate strong technical and management skills. ITIL certifications, training and assessment certifications are highly desirable.
- Need to have exceptional people skills, complemented by your awesome communication skills, resilience, flexibility and commitment to customer service.

**About you**
- Multiple implementation specialist certifications.
- TAE40116 or equivalent (desirable not compulsory)
- Currently Canberra based (desirable not compulsory)

If you think this, is you, share your CV with us today. A cover letter saying why you are a perfect person for our Academy would be great We have a family friendly workplace and encourage women and indigenous peoples to apply.

**What we offer**
- 15 dedicated days per year, for professional development; meaning you don’t have to use your holiday allowance to upskill + study
- A Toolkit allowance of $4200, to spend on your personalised toolkit, renewed every 2 years
- Access to the $10,000 Short Term Incentive plan
- 16 weeks paid parental leave for both primary and secondary carers
- 15 days paid personal/carers leave per year
- Work-life integration - we understand life happens when you're busy making other plans
- 20gb Hotspot, to enable you to work from anywhere
- Work/life enablement; so you can balance work + life’s other responsibilities
- An epic (free) Telstra mobile phone plan
- An extra ‘Purple Day’ per year, for you to take off and spend as you like
- Purchased Annual Leave scheme
- 25% discount on Telstra products and services

**Why Epicon?**

We're unlike any IT service you’ve worked with before, and that’s largely because of how we define success. We value our customers and their goals. We value integrity. We value kindness. We are successful because of our incredibly talented people who also prioritise these things.

As Epicon leads the charge towards IT connectivity, our company is dedicated to being a hive for innovation - and a fun place to work



  • Canberra, Australia The Next Group Full time

    Make Impact with Purpose, contributing to a sustainable future for Australia. - Competitive Salary Package: Circa - $150, 000 - $160, 000. - Permanent, Full-Time Position, Inner City Melbourne with Hybrid Working. Join one of Australia’s most innovative and growing organisations, as they revolutionise agriculture across the country, striving towards a...


  • Canberra, ACT, Australia beBeeTraining Full time $108,456 - $135,261

    Learning and Development Team LeaderThis role is responsible for managing and delivering learning projects using the ADDIE model.Manage and deliver learning projects from initial request through to evaluation and maintenance.Liaise with stakeholders to scope and address training development needs.Coordinate delivery of critical training products within...


  • Canberra, Australia Australian Taxation Office Full time

    ATO People, Learning Solutions - Various locations in ACT, NSW, QLD, SA, TAS, VIC & WA - Ongoing/non-ongoing, full-time/part-time, $112,682 - $122,848 + 15.4% super We are seeking professionals to join our Learning Solutions team. As a **Learning and Development Manager**, in our ATO People business area, you’ll work with clients and professional stream...


  • Canberra, ACT, Australia Civil Aviation Safety Authority Full time

    About the opportunity The Learning and Development (L&D) Specialist reports directly to the Section Manager Capability and Training Operations and works within an agile team environment, collaborating with others to develop innovative and effective learning solutions for CASA, including proposing strategies and the design, development and maintenance of...


  • Canberra, Australia Australian Government Department of Defence Full time

    $108,195 - $122,044 (plus Super) - Brindabella Park - ACT **The Role** Our Team provides workforce management resources to support a professional, highly skilled and committed commercial workforce. We recognise that it is the quality and depth of our workforce that delivers on current business objectives and improves business performance to position us for...


  • Canberra, ACT, Australia Civil Aviation Safety Authority Full time

    About the opportunityThe Learning and Development (L&D) Specialist reports directly to the Section Manager Capability and Training Operations and works within an agile team environment, collaborating with others to develop innovative and effective learning solutions for CASA, including proposing strategies and the design, development and maintenance of...


  • Canberra, ACT, Australia Civil Aviation Safety Authority Full time

    About the opportunityThe Learning and Development (L&D) Specialist reports directly to the Section Manager Capability and Training Operations and works within an agile team environment, collaborating with others to develop innovative and effective learning solutions for CASA, including proposing strategies and the design, development and maintenance of...


  • Canberra, ACT, Australia Defence Australia Full time

    OverviewJoin to apply for the Learning & Development - GEOINT Instructors & Digital Learning role at Defence Australia. This range is provided by Defence Australia. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$95,187.00/yr - A$108,734.00/yrThe RoleThe Australian Geospatial-Intelligence...


  • Canberra, Australia Talent International Full time

    **Job Details**: **Location** Canberra **Salary** Negotiable **Job Type** Contract **Ref** BBBH102362_1685423869 **Contact** Jessica Jurkovic **Posted** about 3 hours ago - ACT Located - 12 Month contract + extension opportunities - Must hold a Baseline Security Clearance to apply **The Client** Our Client is a department of the Government of...


  • Canberra, Australia ROBERT WALTERS AUSTRALIA Full time

    Our client is seeking a Learning and Development Coordinator to join their team in Canberra. This role offers an attractive salary package of $70-90k +super, reflecting the importance of this position within the organisation. The successful candidate will be responsible for streamlining training processes, identifying skills gaps, and driving the...