Relationship Manager Academic

Academic Relationship Manager | LexisNexis | R46013
- Academic Relationship Manager_
- is a great opportunity to work for LexisNexis, a global organisation that provides world-class content and leading-edge technology and software tools, allowing our customers to quickly find the answers they are searching for, and to advance the rule of law._
- We also have flexible working arrangements plus fantastic career development pathways._

About the Role:
The Academic Relationship Manager is responsible to grow LexisNexis sales of products and services, in the allocated territory within the Academic market, maintain a high level of market visibility and penetration and maintain and strengthen relationships amongst universities and other educational institutions with a key focus on relationship management and solutions selling to retain and win new business.

This is a Permanent full-time to be based in either in Brisbane or Melbourne with the possibility of combined home/office-based arrangements to have flexible work-life balance.

Key responsibilities include:

- Relationship management with all customers in the territory virtually and in person.
- Achieving targets by retaining and growing existing customer accounts.
- Maintain high quality working relationships with academics, bookshops and students.
- Maintain reporting systems to assist in the sales and management process
- Effectively meet customer needs and take responsibility for customer satisfaction and loyalty
- Provide market analysis and feedback to management and editorial
- Assist in ad hoc projects as required to improve business processes

What’s in this role for you?
- A supportive, passionate, and fun team to work with and a great corporate culture that invests in its people.
- Participation in variable compensation plan providing uncapped commission opportunities.
- Autonomy and accountability in managing the performance of your own territory.
- Be part of a global organization with global opportunities.
- Sell market leading products.
- Flexible working conditions with option to work from home.

To be successful in this role, you will have:

- Tertiary qualified relevant knowledge of education / universities background in Australia
- Territory and stakeholder management at executive level with the ability to nurture relationships at a strategic level.
- Excellent communication and conflict resolution skills and proven ability to negotiate.
- Strong communication skills with ability to build relationships (essential).
- Strong numeracy skills, sales reporting, and CRM management with proficiency in MS Excel (essential).
- Competent with Microsoft Office suite and CRM system.
- Every day at LexisNexis, you will work with highly creative minds to explore impossibilities, inspire innovation and lead the way 21st century legal content is produced, disseminated and utilised. You have the power to empower those in need and truly make a difference to the lives of people all around the world._
- Today, you are the difference to how you look at your career. Make it happen._

Please note you must be legally authorised to work in Australia to be considered for this role.

To learn more about opportunities with LexisNexis or RELX Global, join us here:

- Thank you for your interest._

LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form:

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