Support Coordinator

At Australian Support Resources (ASR) we continue to be guided by the values that have driven us from the very beginning. We are driven to always provide people-centred and community-based services tailored to the needs of the people in our care and the communities we all live in.

We are passionate about people, positive attitudes and about what's possible.

We gather together as a team who share a passion for delivering the highest level of care, genuinely love what they do and work hard to achieve the very best outcomes for our clients.

We are committed to providing a safe, collaborative, productive and fun working environment for everybody who works with us

We are inspired by the resilience of the human spirit and the potential in all of us to live well. We create environments of understanding, connection, optimism and courage through the various services we provide, our partnerships and networks.

We are now experiencing an exciting time of growth and development and are seeking new Support Coordination team member to join us on our journey to creating lasting change one person at a time

If who we are resonates with you then we want to hear from you

**The role duties**:
As a Support Coordinator, you will deliver high-quality transition support for people living with varying circumstances and levels of complexity. You will match participants with community-based and/or mainstream programs to fulfil their individual needs as per individual NDIS plans, whilst providing continuous support and assistance across the time frame of each plan.

**Professional Skills and Experience**:

- Relevant tertiary qualification and/ or extensive experience in psycho-social support co-ordination
- Knowledge and understanding of the National Disability Insurance Scheme (NDIS) and the disability sector
- **min 2 years of previous Support Coordination** experience
- Highly organised, strong time management skills, stress-resilient
- **Knowledge and ability to use Excel** and have strong budgeting purposes
- Well-developed communication and interpersonal skills including the ability to work and communicate effectively with participants, their families, allied health professionals, community agencies and other professionals
- Ability to work in a very busy environment, work independently and as a part of a team
- Valid Australian Driver’s Licence and car
- Current NDIS Screening / Criminal History Check (cleared within the last 12 months)
- Empathy and the ability to build strong relationships
- Experience in mental health, physical and intellectual disabilities and also aged care home support.
- Demonstrate experience in the documentation: Individual plans, risk management, incidents, daily case notes, staff reviews, performance management plans and reporting.

**Interpersonal skills and experience**:

- Demonstrated capacity to collaborate as part of a diverse team and work autonomously.
- High level of stress resilience and emotional intelligence.
- Demonstrated ability to solve problems and use initiative.
- Strong communication skills and demonstrated flexibility in methods of alternative and augmentative communication, particularly being able to use active listening skills.
- Highly organised with excellent time management skills. Crisis management experience required

**Licence/Certification**:

- NSW Working with Children Check
- Australian driver's licence (required)
- Current NDIS Worker Screening Check
- Current First Aid & CPR or willing to obtain

**Conditions of Employment**:

- Terms and conditions of employment will be based on the Social, Community, Home Care, and Disability Services Industry Award 2010
- Meeting clients and commuting will be part of the job routine
- This position will require work with vulnerable or at-risk clients. The support coordinator is expected to follow ASR’s WHS procedures and Mandatory Reporting obligations at all times in order to ensure the safety of staff and customers
- A strong focus on work-life balance which means flexible working hours

**Summary of role requirements**:

- 2-3 years of relevant work experience required for this role
- Working rights required for this role

**Job Types**: Full-time, Part-time

**Salary**: $59,736.74 - $99,814.53 per year

Ability to commute/relocate:

- Harris Park, NSW 2150: Reliably commute or planning to relocate before starting work (required)

Licence/Certification:

- Working with Children Check (preferred)
- Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person