Support Coordinator

**Full time - Temporary 12 month contract**:

- ** $83,049 per annum plus super and salary packaging up to $18,550**:

- ** Flexible work arrangements**:

- ** Predominately home and community work**

**About us**

At the heart of Avivo is our steadfast belief that everyone matters.

Avivo is a not-for-profit community organisation that supports people with a disability, people who experience mental ill health and older people across Western Australia. We exist to make real what matters to the 3500+ people and families we support each year.

Central to our culture is self-determination and personal responsibility - we are social justice pioneers. We’re a contemporary organisation that continues to explore what it takes to work in a way that doesn’t just deliver a service but creates a better world.

We are champions of individualised support, autonomous teams, contemporary technology, and meaningful community connection.

**About the role**

An exciting opportunity has arisen within our Support Coordination team to engage with our customers to give them choice and control over their supports.

This role is responsible for working alongside people and their families to plan and connect to supports as they choose. As a Support Coordinator you deliver the best customer experience to the people and families who choose to use Avivo. You will be responsible for the provision of information and advice that assists with the implementation of individual plans. A Support Coordinator works in partnership with participants, their families/loved ones, support organisations and mainstream services.

This position requires travel within the North-Metro community and will sit part of our UDirect Team. Who are the UDirect Team? The UDirect team supports participants to direct and manage their National Disability Insurance Scheme (NDIS) funding in a way that best suits them.

**There's no 'typical day' but it may include**:

- Provide advice and support to people and families, in a clear and informed way
- Resolve service delivery issues
- Develop a comprehensive understanding of the NDIS and its requirements
- Coordinate support from a range of resources
- Strengthen peoples and families ability to connect with formal and mainstream supports
- Assist customers and support organisations to report on progress
- Develop participants capacity

**What we need from you**:

- An understanding of the NDIS, self direction and flexible support options
- Ability to connect well with people
- A well-developed ability to think creatively and develop solutions based on contemporary practice
- Good attention to detail, problem solving and people-centred decision making skills
- Well-developed computer skills
- Excellent communication and interpersonal skills
- Must hold a valid Driver's Licence as travel is required

**What's in it for you**:
We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities. If you're ready to join a small-but-mighty team that delivers results that help make a real difference, we want to hear from you.
- Full time - Temporary 12 month contract
- A salary of $83,049 per annum plus super
- Option to Salary Package up to $18,550 to reduce taxable income - meaning you can legitimately pay less tax and increase your take-home pay
- Development opportunities and supportive team
- Flexible working options including working from home to support a great work life balance
- Access to work from our Osborne Park Office
- Laptop and mobile phone provided

**To be considered for this role you must provide a current resume and cover letter addressing the selection criteria.**

Avivo strongly encourages applicants to be fully vaccinated against Covid-19 including the seasonal flu vaccination.

**Last but not least, Avivo v**alues a diverse workforce with different life experiences, skills and backgrounds including people with disability, Aboriginal and Torres Strait Islander people, LGBTQIA+ and people from all cultural and linguistic backgrounds.