Assistant Practice Manager

2 weeks ago

Lilydale, Australia Family Doctor Full time

**The Organisation**

**Lilydale Medical Centre **in Lilydale. Part of the Family Doctor network of GP owned and operated medical practices, Lilydale Medical Centre is committed to providing high quality health care for our patients and offers a wide range of medical and allied services to the community.

**The Opportunity**
Our busy medical centre is seeking an experienced, enthusiastic and motivated Medical Receptionist looking to take the next step.

As Assistant Practice Manager you will be part of the reception team and support the Practice Manager in the day to day operation of the Medical Centre.

The position is expected to be Permanent Full Time.

**Responsibilities include**:

- Provide support to the Practice Manager with performance management and general administrative processes
- Assist the Practice Manager with implementing initiatives and promotions to improve centre performance
- Support and development of reception and nursing teams including rostering
- Maintaining a safe, healthy and professional working environment
- Ensure process and systems are in accordance with the National Standards of Accreditation
- Welcome and assist patients with enquires and appointments
- Answer and respond to telephone enquiries in a courteous and professional manner
- Accurately process patient payments via direct bill, cash and TYRO
- Support the provision of accurate and timely financial and practice data
- Take responsibility for staff management and the efficient delivery of administrative and customer service aspects of the centre in the Practice Manager’s absence

**Requirements**:

- Previous medical reception experience is essential
- Understanding of business operations in a healthcare practice
- Exceptional customer service and teamwork skills
- Excellent communication skills, both verbal and written
- Ability to multi-task and problem solve
- Excellent time management skills
- Ability to master new processes and IT
- Previous experience with Best Practice Software is an advantage
- Previous leadership or supervisory position in a medical practice is desirable

**To Apply**
Please send your resume and cover letter outlining your suitability for the role and availability for work for the attention of the Practice Manager.

  • Administrative Assistant

    4 days ago

    Lilydale, Australia Jk Roof Tiling Pty Ltd Full time

    Manage and organize the Director’s calendar, including scheduling meetings, appointments, and travel arrangements. - Prepare and organize documents for meetings and business pitches. - Assist with project management tasks, ensuring deadlines are met and operations run efficiently. - Maintain confidentiality of all business-related matters. - Facilitate...

  • Assistant Retail Manager- Lilydale

    4 days ago

    Lilydale, Australia Ozmosis Full time

    Looking to grow in your retail career? - Do you love the urban surf culture? - Great staff training and benefits including paid parental leave **About Ozmosis...** Inspired by urban surf, we're a rapidly growing business with over 40 stores in Australia and a team of over 500 committed individuals. We curate the best brands, teams and spaces. **About the...

  • Care Services Assistant

    6 days ago

    Lilydale, Australia Bolton Clarke Full time

    Perm Part-time position - NFP Salary packaging - Increase your take home pay - Ability to pick up more shifts casually across all Bolton Clarke network Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our...

  • Case Manager

    21 hours ago

    Lilydale, Australia Corrections Victoria Full time

    Play a critical role in offender rehabilitation and community safety - Excellent learning and development opportunities - Full time, ongoing position based in Melbourne's East About us Corrections Victoria's purpose is to deliver an effective corrections system for a safe community. Community Correctional Services (CCS), is overseen by Corrections Victoria,...

  • (Vic) Hospitality Assistant

    2 weeks ago

    Lilydale, Australia Allity Full time

    Lilydale Aged Care - Lilydale VIC - Permanent Part-Time Role, NFP Organisation - Salary Packaging Options !! - Progress your hospitality career in a secure & growing industry! Allity Aged Care are committed to redefining the aged care experience for residents, their families and our employees. With 70 locations across Victoria, New South Wales, South...

  • Personal Care Assistant

    1 week ago

    Lilydale, Australia Allity Full time

    Permanent Part Time - Night and Day Shifts available - Join a great team with excellent supoort - Not-for-profit salary packaging - increases your take home pay Allity is now part of the **Bolton Clarke Group**, one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally...

  • Administrative Assistant

    7 days ago

    Lilydale, Australia Eastern Health Full time

    **Title**:Administrative Assistant**: - Requisition ID: 4286 - Location: Lilydale, VIC, AU, 3140 - Job Posting Date: 27 Aug 2025 Do you work for Eastern Health currently? If so, please log in to Eastern Health Careers Employee Login using your network login details to see the full range of jobs available to you **Administration Assistant** - Permanent...

  • Executive Assistant

    2 days ago

    Lilydale, Australia Melba Support Services Full time

    Flexible Work - Hybrid Working 1-2 days per week (alternating between Cheltenham Office/Lilydale Office) - Generous Not-for-Profit Salary Packaging & Meals/Entertainment Allowance - Join a values driven Human Rights Organisation About Us: Melba has been supporting the Victorian community for over 50 years. What began with three families in search of a...

  • (Vic) Hospitality Assistant

    2 weeks ago

    Lilydale, Australia Allity Full time

    Lilydale Aged Care - Lilydale VIC - Part-time Permanent - Various Shifts Available across the week - NFP Organisation - Further your career in a secure and rewarding industry ! Allity Aged Care are committed to redefining the aged care experience for residents, their families and our employees. With 44 locations across Victoria, New South Wales, South...

  • Oshc Educator

    1 week ago

    Lilydale, Australia Extend After School Care Full time

    **OSHC Educator - Assistant** **Outside School Hours Care Service Assistant** **$27 - $36 Per Hour + Generous Allowances** **Casual position** **The Opportunity** **Extend** children at **Lilydale Primary School** **in **Lilydale** are looking for a **OSHC Service Assistant** to play, teach and take care of them in a safe learning environment at Before...