Operations Manager

2 weeks ago


Carrum Downs, Australia SAI Home and Community Care Full time

**SAI Home and Community Care** is part of General Homecare, a fast-growing group of five Community Support & Care providers, highly trusted in the communities we serve. Our commitment is to assist older Australians and people living with a disability through personalized care solutions, working alongside them to achieve their aspirations for independence, dignity & control.

SAI Home and Community Care, the largest of the five providers, has built a strong presence in the South-Eastern and Mornington Peninsula regions over the last 45 years delivering high quality care and support to this community.

**Your Opportunity**

As SAI Operations Manager you will be at the heart of our growth journey. You will manage our day-to-day operations, driving exceptional client outcomes and growth, building workplace culture and workforce capability and strategically positioning SAI as a leader in the homecare and support industry.

Reporting to the General Manager you will work closely together to deliver on these objectives whilst working collaboratively with our supporting functions including our Growth, Service Excellence, P&C, Finance & Quality teams.

**Responsibilities**:

- Deliver consistent excellence and innovation in service delivery, meeting the needs of our diverse client base.
- Be a visible, authentic and inspirational growth leader removing barriers to support a rapidly growing number of clients and identify opportunities to grow our client base (in collaboration with the Growth Team).
- Drive a positive client experience from onboarding to offboarding.
- Effectively lead, support and develop a high performing, outcome focused team.
- Drive a safe and supportive workplace culture that is values-led, fosters high engagement and a culture of accountability.
- Drive utilisation, workforce planning and strategic initiatives to support the attraction, engagement and retention of our workforce.
- Provide effective financial management including budgeting and Forecasting
- Engage with external stakeholders and the community to increase our connection and positioning within the community.
- Work closely with the support teams to address any gaps or identified improvements, ensuring policy translates into practice and ensuring compliance with all relevant legislation.

Given the nature of the role, it is predominately based onsite in our new offices in Carrum Downs with some flexibility to work from home as required and as you become more established in the role.

**About You**

You are a supportive, driven individual with a ‘Caring Heart & Commercial Mind’.

You enjoy challenging the status quo and finding a better way, ensuring that the customer is at the centre of every decision. You have a track record of instilling a growth mindset across growing organisations and are comfortable being hands-on, whilst thinking strategically.
- Proven experience (5+ years) in an Operations Management role
- Experience working in Aged Care and/or Disability Services
- Strong working knowledge of industry regulations and legislative frameworks
- Experience managing and delivering high quality services
- Strong leadership ability with experience coaching, mentoring and inspiring teams
- Commercial Acumen and financial management experience
- Can think strategically with the ability to execute on strategic objectives
- A flexible and positive outlook

**How to apply**

Agency assistance is not required for this role.


  • Manager at Subway

    1 week ago


    Carrum Downs, Australia PG Operations Pty Ltd Full time

    We're looking for a **Manager** to join our group! - Subway Carrum Downs -- Shop 3, 119 Hall Road Carrum Downs Vic 3201 **Role** - Day to day Subway operation - Determining special promotions, stock levels and service standards - Formulating and implementing purchasing and marketing policies, and setting prices - depending on market trends, holiday periods...


  • Carrum Downs, Australia PG Operations Pty Ltd Full time

    Assistant Manager Shamim Group We are looking for an Assistant Manager to join the team at Shamim Group to take on a leadership role in delivering high-quality, customer-focused, and profitable operations. The Assistant Manager will work closely with the Manager to implement strategies to effectively manage the restaurant, ensure excellent customer service,...


  • Carrum Downs, Australia PG Operations Pty Ltd Full time

    Assistant Manager Shamim Group We are looking for an Assistant Manager to join the team at Shamim Group to take on a leadership role in delivering high-quality, customer-focused, and profitable operations. The Assistant Manager will work closely with the Manager to implement strategies to effectively manage the restaurant, ensure excellent customer service,...

  • Operations Manager

    5 days ago


    Carrum Downs, Australia O'Brien Electrical Full time

    **About the Company** **O’Brien Electrical Carrum Downs** is expanding. We have a very strong client base with a reputation for excellence in all that we do. We are a proud local business made up of quality-focused trade service professionals in the electrical industry. **We are looking for an Operations Manager to join our leadership team.** You will...

  • Operations Manager

    3 days ago


    Carrum Downs, Australia Maker Store Full time

    Maker Store is Australia’s leading online engineering solutions company, empowering engineering professionals, creators, and hobbyists with innovative products and support. We specialise in engineering solutions, including but not limited to Linear Motion, CNC machines, 3D printers, robotics, mechatronics, control electronics, and more. With a focus on...


  • Carrum Downs, Australia O'Brien Electrical Full time

    **About the Company** **O’Brien Electrical Carrum Downs** is expanding. We have a very strong national client base with a reputation for excellence in all that we do. We are a proud nationally focused business made up of quality-focused trade service professionals in the electrical industry. **We are looking for an Electrical Operations Manager to join...


  • Carrum Downs, Australia MiCare Full time

    **New significant leadership role, with major change focus**: - ** Kilsyth based role, with travel required to all MiCare sites as required.**: - ** Competitive salary, plus motor vehicle allowance, plus NFP salary packaging benefits** **About us** **MiCare** is a non-profit providing services to people from a range of diverse backgrounds in the areas of...


  • Carrum Downs, Australia Maker Store Full time

    **Full Job Description** Join an eCommerce company that has been growing exponentially since it was founded. Maker Store is an online precision engineering hardware store, specializing in solutions, parts, and kits for engineering projects including CNC machines, 3D printers, Vacuum Forming, Laser Cutting/Etching, 3D Scanners, Mechatronics, Robotics,...

  • Operations Assistant

    2 weeks ago


    Carrum Downs, Australia Safeguard Fencing Supplies Full time

    Safeguard Fencing Supplies is a newly opened Fencing Supplies Company dedicated to providing high-quality fencing materials and exceptional customer service. We are committed to serving our customers with quality products and solutions for their fencing needs. As we continue to grow, we are seeking a reliable and motivated Operations Assistant to join our...

  • Warehouse Operator

    6 days ago


    Carrum Downs, Australia Capral Full time

    **WAREHOUSE OPERATOR - ALUMINIUM DISTRIBUTION CENTRE** - Full time role - Monday to Friday - Competitive salary - Genuine growth and career development opportunities **A great opportunity exists for the right person to join Capral Aluminium on a fulltime basis and develop a long-term career with Australia’s leading Aluminium Manufacturing and Distribution...