Administrator - Service Operations

3 days ago

Perth, Australia WesTrac Full time

**Posted Date**:15 Oct 2025

**Location**:Perth Precinct, WA, AU
- Reporting to the Operations Support Admin Supervisor, The Administrator - Service Operations will play an integral part in supporting our Perth Branch across a wide range of administrative and customer facing tasks.
- This is a 6-month secondment / contract position.

**Roster**: Mon - Fri 8.5 Hours (including paid meal breaks) - 6-month secondment / contract

**Location**: Perth Precinct

**What you’ll do**:

- Handle reception duties, including greeting visitors and managing phone calls
- Perform general administrative tasks to support branch operations
- Manage merchandising and stock maintenance activities
- Ensure quality assurance and participate in continuous improvement initiatives
- Adhere to WesTrac policies and procedures in all administrative activities
- Provide customer-facing support as needed

**Skills and Experience**:

- Previous experience in a Customer Service or similar role
- SAP experience is considered highly desirable
- Excellent customer service skills with the ability to build and maintain successful working relationships
- Effective communication skills
- Attention to detail and accuracy
- Professional level of computer literacy and data entry skills
- Adaptability including the ability to perform efficiently in a diverse environment

**Our Benefits inclusive of but not limited to**:

- **Financial Benefits** - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
- **Health & Wellness** - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
- **Culture & Career** - Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
- **Employee Referral Program**- Opportunity to receive a referral bonus up to $5000 for applicable roles.
- **Additional Perks** - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity

**Our Company & Commitment**
- With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.

**Reference Number : 4739

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