Injury Recovery

6 days ago

Burwood East, Australia HAYLO People Full time

Rewarding work environment within a community organisation
- Hybrid working arrangement, Remote Work potential
- Salary up to $121,276 Package

**Haylo People** are currently recruiting an opportunity for a **Injury Recovery & Special Projects Consultant **to join a community services organisation based in Burwood, VIC.

Our client is sourcing a experienced consultant with technical writing expertise. You will work closely with the Injury Recovery Team to continue the program of work to improve the organisations governance structures, procedures and guidance material supporting the compensation claims and injury management process. This is an incredible opportunity offering flexible working arrangements.

**The Role**:

- Lead and oversee the development, implementation and review of process maps, procedures, guidance notes, checklists, forms, letters and other documentation.
- Develop standard letter templates assessable through claims management database to ensure consistent delivery of information to claimants, providers and stakeholders.
- Work with payroll to develop, implement and review e-forms to improve access and streamline compensation processes.
- Design and implement systems to facilitate team access to internal working documents.
- Develop, implement and monitor automated reporting systems for key lead and lag claims and injury management performance indicators.
- Manage the continuous review and improvement of processes and workflows.
- Develop internal audit tools.
- Provide support and training to the Injury Recovery & Support Services Team in relation to the development and implementation of processes, policies and procedures.
- Build and maintain close working relationships with key stakeholders.

**About You**:

- Tertiary qualifications in a related field and/or significant experience in a similar type role.
- Demonstrated knowledge and experience of workers compensation and claims management schemes.
- Demonstrated experience in reviewing and implementing continuous improvement initiatives and processes to enhance service delivery capability and outcomes.
- Highly developed written and verbal communication skills, including the ability to plan, develop and delivery clear comprehensive reports.
- Excellent technical skills in relevant software packages and ability to administer databases, systems and processes.
- Well-developed organisational skills and demonstrated ability to set priorities and meet tight work demands.
- Excellent communication skills with the ability to build and manage relationships, liaise and consult with internal and external stakeholders.

**Benefits**
- Rewarding work environment within a community organisation
- Hybrid work arrangement 3 days in office and 2 days from home, Remote work model considered.
- Temporary 3mth placement with the potential of extension, Flexible work arrangements considered.
- Salary up to $121,276 Package

  • Injury Recovery Advisor

    5 days ago

    Burwood East, Australia Country Fire Authority Full time

    Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do? We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week. With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with...

  • Injury Recovery

    2 weeks ago

    Burwood East, Australia Davidson Group Services Full time

    **Injury Recovery & Support Services Special Projects** Join us for a dynamic 3-month contract as an Injury Recovery & Support Services Special Projects professional. You'll work closely with our team to enhance governance structures, procedures, and guidance materials supporting volunteer compensation claims and injury management. **Responsibilities**: -...

  • Injury Recovery Advisor

    6 days ago

    Burwood East, Australia HAYLO People Full time

    Rewarding work environment within a community organisation - Hybrid working arrangements with 3 days in the office and 2 days from home - Temporary with the potential for extension or permanent opportunity **Haylo People** are currently recruiting an opportunity for a **Injury Recovery Advisor **to join a community services organisation based in Burwood,...

  • Injury Recovery Claims Advisor

    2 weeks ago

    Burwood East, Australia Davidson Group Services Full time

    **Injury Reccovery claims Advisor** Join a well known community based organisation for a 6-month contract as a Claims Management Specialist. Your role will involve effectively managing personal injury compensation claims and coordinating return-to-work efforts. **Responsibilities**: - Communicate with claimants, employers, and other stakeholders involved...

  • Advisor, Injury Management

    5 days ago

    Burwood East, Australia Emergency Services Telecommunications Authority (ESTA) Full time

    Job Function: People and Culture - Date Posted: 10 Apr 2025 - Job Requisition ID: 2158 - First point of contact for Work Cover Claims - Fast paced, Dynamic role - Full-time, ongoing role **About Triple Zero Victoria**: Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It...

  • Regional Injury Management Advisor

    2 weeks ago

    Bentleigh East, Australia Officeworks Full time

    **Title**:Regional Injury Management Advisor**: - Location: Bentleigh East, Victoria, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced....

  • Return to Work Advisor

    1 week ago

    East Melbourne, Australia IXOM Full time

    East Melbourne, VIC, AU, 3002- PermanentIXOM plays a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, who ensure safe and reliable access and help industries, businesses and local communities to thrive. Our products, services and solutions are used across many end markets, including dairy, agriculture,...

  • National Work Health and Safety Manager

    1 day ago

    Hampton East, Australia Arcare Aged Care Full time

    **National Work Health & Safety Manager** **Location** Hampton East **About Arcare** As one of Australia’s leading aged care providers, we have over 50 residences in QLD, NSW, and VIC, with more on the way! Our core focus is the relationship between residents, colleagues, and family members, with our residents and team at the heart of what we...

  • Claims Specialist

    5 days ago

    Hawthorn East, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Coles Group Insurance protects our team...

  • Claims Specialist

    2 weeks ago

    Hawthorn East, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Coles Group Insurance protects our team...