Injury Recovery Advisor

6 days ago

Burwood East, Australia HAYLO People Full time

Rewarding work environment within a community organisation
- Hybrid working arrangements with 3 days in the office and 2 days from home
- Temporary with the potential for extension or permanent opportunity

**Haylo People** are currently recruiting an opportunity for a **Injury Recovery Advisor **to join a community services organisation based in Burwood, VIC.

**The Role**:

- Effectively communicate verbally, including face to face and in writing with a diverse range of stakeholders.
- Obtain all relevant information required to accurately manage claims.
- Carry out the role of return to work coordinator
- Develop and maintain ongoing management strategy for each claim.
- Provide information to the insurer in a timely manner including certificates, Return to Work Plans and other relevant information.
- Identify improvements in processes and develop strategies and systems to manage the workload.
- Review and maintain estimates of the cost of claims based on the strategy for each claim.
- Record information in the claims database and claim files and make effective use of the database to assist claim management.
- Provide reports and information about claims and costs as required.

**About You**:

- An industry related qualification or equivalent practical experience in the management of personal injury compensation claims.
- Excellent ability to effectively communicate verbally and in writing to a diverse range of clients.
- Demonstrated ability to effectively communicate verbally and in writing to a diverse range of clients.
- Excellent interpersonal skills and demonstrated ability to build relationships and negotiate/influence the actions and attitudes of external and internal stakeholders.
- Demonstrated ability to work effectively both autonomously and within a team environment.
- 3 to 5 years experience in return to work

**Benefits**
- Rewarding work environment within a community organisation
- Hybrid work arrangement 3 days in office and 2 days from home
- Temporary 6mth placement with the potential of extension or permanent opportunity
- Salary up to $102,658 Package

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