Clients Service Officer

6 days ago

Sydney Western Suburbs, Australia Care Mode Pty Ltd Full time

**Job Summary**:
Minimum of 2-3 years of experience in a similar role
Tertiary qualification
NDIS awareness

Care Mode is a NDIS disability services provider located in Melbourne and expanding its new branch in Sydney. We support people with disabilities to achieve their goals in their homes, and within the community. We are a growing team of more than 300 staff members, providing a variety of services including core supports such as In-home care, daily living assistance, behavior support, life skill development and community engagement. We do provide residential houses and accommodation services such as STA and MTA around Victoria. Our goal is to expand ourselves to all over Australia within the next 5 years and hence, would love to invite like-minded people onboard with us on this amazing journey

**About the Role**
- Provide direct assistance to NDIS participants their families and understand the support they need
- Develop and maintaining a great network with referrers
- Create participants support plans that reflect the participant's needs and goal
- Undertaking client risk assessments to keep everyone safe
- Positively promote Care Mode Support Services as brand ambassador
- Provide prompt, courteous services to clients, external parties, colleagues, and the community
- Going above and beyond to strengthen our participants’ abilities to implement supports and participates fully in the community.
- Assist participants to work towards their goals in their NDIS plan
- Providing support and assistance as appropriate to relevant others/stakeholders
- Establishing and developing strong relationships with NDIS, community, and mainstream supports
- Establish support budgets for your clients based on their NDIS Funding and Plan Period, against the supports they require.
- Provide Support Coordinators progress reports on clients when requested
- Work collaboratively with clients, coordinators, and colleagues.

**Skills and experience**
- Minimum of 2-3 years of experience in a similar role
- Tertiary qualification in Mental Health, Nursing, Disability, Social Work, or relevant to the field of human services
- NDIS awareness, particularly in relation to client services management and the importance of choice and control for participants
- Demonstrated ability to develop positive relationships with a range of participants, their families, and their service providers
- Well-developed communication (both oral and written) skills with the ability to prepare reports and correspondence in clear and concise language
- Strong interpersonal skills with an understanding of diversity when working with participants and colleagues

Applicants will be required to undergo a pre-employment safety screening process as part of the Care Mode selection process.

**_IND123_**

Applicants will be required to undergo a pre-employment safety screening process as part of the Care Mode selection process.

**_IND123_

  • Client Services Manager

    6 days ago

    Sydney Western Suburbs, Australia HAYS Full time

    Extend your administration experience into Financial Planning. **Your new company** This is a boutique financial advice practice that is dedicated to helping their clients reach their financial potential. This organisation understands the value in building strong, personal relationships with their clients. Due to client demand they are looking for a Client...

  • Client Service Administration

    2 days ago

    Sydney Western Suburbs, Australia Aston Carter Full time

    **Job Snapshot**: **Location**: - Greater Western Sydney**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 537439**Job Summary**: **The Organisation** Our client is in the Pharmaceutical industry and is looking for an experienced Client Services Administrator to join their team on a 6-Month Contract with the opportunity of...

  • Client Service Officer

    1 week ago

    Sydney, Australia Osborne Richardson Australia Full time

    **Salary**: $40-$45 per hour **Location**: NSW - Regional, NSW - Sydney **Ref**: ClientSrvcOffcr **Description**: Our Client based in the Newcastle is seeking an experienced and motivated Client Service Officer to join their team. Pay Rate: $41.59 per hour Duration: ASAP - 29/03/24 Location: Newcastle NSW NSW Trustee & Guardian protects, promotes and...

  • Client Services Officer

    5 hours ago

    Sydney, New South Wales, Australia Fiducian Financial Services Pty Ltd Full time $60,000 - $80,000 per year

    Are you a skilled Client Services Officer looking to develop your career within the financial services industry?We are a nationally recognised Financial Services company seeking a dedicated individual to join our team as a Client Services Officer. The position is based in our Sydney CBD office and offers a competitive package, a professional and friendly...

  • Client Service Officer

    6 days ago

    Sydney, Australia BespokeHR Full time

    Are you currently a CSO who is passionate about servicing clients to a high standard? Are looking for a fresh, innovative and supportive environment to work and develop in? Read on.... - Award winning leading company within Financial Services - Based in the CBD - established and growing Company - Come and join a dynamic, flexible, supportive and fun...

  • Client Services Officer

    6 days ago

    Sydney, New South Wales, Australia Quay Appointments Full time $60,000 - $80,000 per year

    Location: Sydney CBDContract Type: Permanent, full-time About the Organisation & What's on OfferThis professional services firm provides integrated accounting and wealth management solutions to a select group of high-profile clients, including executives, founders, and family offices. Known for delivering tailored, proactive service and building trusted...

  • Client Service Officer

    1 week ago

    Sydney, Australia NSW Government -Estate Management Full time

    We are currently looking to fill three temporary full-time vacancies within our Customer Foundation and Proactive Customer Management teams across Estate Management - We are also looking to establish a talent pool to fill future ongoing and temporary vacancies within Estate Managemetn over the next 18 months - Clerk Grade: 3/4. Base salary $75,992 to $83,211...

  • Client Services Officer

    1 week ago

    Sydney, Australia Talent Web Full time

    $70k - $80k + superannuation - Gain experience in lending and fund management - Huge opportunities for career growth and leadership **Our Client** My client is a growing, boutique Financial Services firm located in the heart of the CBD. This role is newly created and for someone who wants to come in and put their own stamp and become a key member in the...

  • Client Service Officer

    13 hours ago

    Sydney, Australia Indigeco Full time

    Role title: Client Service Officer Pay Rate: $39.56 Per Hour + Super Duration: Ends 28/06/24 Location: Griffith **All 5 days work from office** Check Required NCRC Check Must have a drivers licence Description: - Work directly with clients and their advocates to provide advice and assistance on housing options based on assessment of eligibility and client...

  • Client Service Officer

    6 days ago

    Sydney, Australia Easy Authoring Full time

    Proven experience in some field-based, onsite work - **3 Month contract with potential extension**.**: - **Attractive Hourly rate $31/hr + super**: - **Immediate start | Burwood** Easy Authoring is seeking an experienced Client Service Officer to provide a broad range of applicant, tenancy and property management services and advice to clients. **Key...