Client Service Officer

2 weeks ago

Sydney, Australia Easy Authoring Full time

Proven experience in some field-based, onsite work
- **3 Month contract with potential extension**.**:

- **Attractive Hourly rate $31/hr + super**:

- **Immediate start | Burwood**

Easy Authoring is seeking an experienced Client Service Officer to provide a broad range of applicant, tenancy and property management services and advice to clients.

**Key Accountabilities**:

- Work directly with clients and their advocates to provide advice and assistance on housing options based on assessment of eligibility and client need and in keeping with relevant legislation, policies, and procedures.
- Work collaboratively with internal specialists and external service providers and make referrals where additional support requirements are identified to better meet client needs.
- Manage client information to ensure confidentiality, accuracy, and integrity.
- Monitor property condition and facilitate maintenance and minor modifications where necessary to meet client needs.
- Client service officers work extensively and directly with clients with complex support needs.
- Planning and prioritizing workloads to meet deadlines in a demanding workplace.

**Essential requirements**:

- Proven success in a similar Client-focused/ Customer-focused Case Management, style role
- Proven experience in some field-based, onsite work
- Current driver’s license

**About Easy Authoring**:
Established in 2006, Easy Authoring helps job seekers find the right opportunity to match their skill set and aide career progression. We are the authorised suppliers to NSW, ACT, QLD and Federal government as well as multiple corporate organisations to provide contingent labour for various business functions including: ICT, Project Management, Change Management, Learning design along with a broad range of other business focused positions.

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