Digital & Data Platforms Service Delivery Lead

**About Us**

Santos provides reliable, affordable energy for progress and seeks to provide lower carbon energy over time.

Santos is a global energy company with operations across Australia, Papua New Guinea, Timor-Leste and the United States.

At Santos, our goal is to be a global leader in the energy evolution to low-carbon fuels that help the world decarbonise and continue to provide the reliable, affordable energy the world needs for modern life and human progress.

Santos is an important Australian domestic gas supplier and LNG supplier in Asia. We are committed to supplying critical fuels such as oil and gas, and abating emissions through carbon capture and storage, energy efficiency projects, use of renewables in our operations and high-quality offsets. Santos will also seek to develop low-carbon fuels as customer demand evolves.

For 70 years, Santos has been working in partnership with local communities, providing jobs and business opportunities, safely developing natural gas resources and from there powering industries and households.

Santos seeks to deliver long-term value to shareholders through our diverse portfolio of high-quality, long-life, low-cost oil and gas assets, carbon storage resources and infrastructure.

The Santos portfolio is value accretive and resilient across a range of decarbonisation scenarios. Santos has a climate transition action plan that will continue to evolve for the global energy evolution.

Santos has a regional operating model with a strong local focus. The Company’s operating structure comprises three regional business units focused on enabling and executing corporate strategy. Two divisions - Santos Energy Solutions and Santos Upstream Gas and Liquids - are accountable for global portfolio management and strategy.

**About the Role**

**Key accountabilities include**:

- Serve as the primary point of contact for both internal and external stakeholders, providing critical updates on service health, project statuses, service improvements, and technology roadmaps. Support the creation and submission of new business cases.
- Ensure the seamless delivery of platform services through operational excellence. Manage and optimise services to keep them secure, maintained, and aligned with strategic business goals.
- Security & Risk Management: Identify and manage operational risks, ensuring compliance with internal security policies.
- Collaborate with vendors and service providers to track performance, maintain compliance, and drive continuous improvement to agreed service levels. Oversee contract renewals in line with procurement guidelines.
- Implement strategies to reduce costs and maximise value from platforms, licensing, and service offerings, supporting financial discipline across the organisation. Lead projects within the service portfolio, ensuring timely and on-budget delivery.

**About You**
- Expertise in stakeholder and customer management, particularly at senior levels within large organisations.
- Extensive experience as the key point of contact for business engagement, delivering high-quality updates on service health, project status, and improvement initiatives.
- Strong ability to guide discussions with stakeholders on technology roadmaps, vendor performance, and cost optimisation strategies.
- Experience managing vendor relationships in outsourced models, focusing on performance, compliance, and cost management.
- Proactive approach to identifying security risks and implementing mitigation strategies.
- Demonstrated success in delivering committed outcomes and managing projects to completion.

Ideally, you will be degree qualified in Information Technology or demonstrate significant training and experience within direct relevant role(s), within large corporate environments.

**Supporting a Diverse Workforce**

Santos acknowledges that we operate on the traditional lands of Aboriginal people. We recognise the traditional rights to maintain the culture, identities, traditions, and customs on their country. We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome - they are essential to our ongoing success.

We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation, or anything else that makes us different.

Australian Aboriginal and / or Torres Strait Islander jobseekers are strongly encouraged to apply.

**How to Apply**

Applications must be submitted via the online recruitment system before **COB Tuesday the 17th of December 2024.**

A requirement of this role is that you will need to have in place the legal work rights for Australia to apply.

**Potential Scams