Digital Solutions Lead

**Job no**: 902291
**Work type**: Full time
**Location**: Adelaide Metro Eastern
**Categories**: Information/Communication Technology, Communication, Engagement, Media and Marketing
- **Salary: ASO6 / $98,478.00 - $104,165.00 p.a.**:

- **Full Time / Term Contract (Up until 30 June 2026)**:

- **5063 / EASTWOOD**

**About Us**:
SA Ambulance Service (SAAS) is South Australia’s provider of emergency ambulance transport, clinical care, and patient transport services.

We are committed to ensuring South Australia has access to the best possible emergency medical care, non-emergency transport, and rescue and retrieval services.
- Our Vision_: An innovative, patient focused, technology enabled, evidence driven, emergency response and health care ambulance service; achieved by exceptional people.
- Our Mission_: Providing emergency response and health care ambulance services within South Australia, designed and development around patient and community needs, enabling timely and equitable access for our patients to the most appropriate point of care.
- Our Purpose_: To ensure South Australia thrives by enabling access to emergency and non-emergency ambulance health care and alternative patient pathways while contributing to our state’s emergency preparedness and health response capability.

**Our Values**:
**_ PATIENT FOCUSED_**: We will put our patients and the safe and quality care we provide them first; in everything we do.

**_TEAMWORK_**_:_ We will work across SAAS, our health system, our partners, stakeholders and the community to achieve our goals.

**_ INTEGRITY AND HONESTY_**_:_ We accept and uphold the standards and expectations of our organisation and communities.

**_RESPECT AND COURTESY:_** We will always be respectful and courteous toward our patients, each other, and all those we work with.

**_COMMUNITY COLLABORATION_**: We value our role in the community, and we value the communities we serve.

**_CHANGE READY_**: We know our communities’ needs will evolve and we must adapt to meet them.

**_AUTHENTIC LEADERSHIP:_** We will support leadership development for our people at every level.

The Digital Solutions Lead is accountable for the technical development, deployment and maintenance of SAAS’s digital communications platforms to enhance and streamline business processes and engagement with internal and external audiences.

Incumbent will be joining a dynamic, fast paced, multi-disciplinary Communications and Engagement Team.

SA Ambulance Service is an employer of choice, offering flexible working arrangements, intra-state travel and potential to work on bespoke and technical projects for operational and corporate staff and volunteers.

**What We Offer**:

- Work in a collaborative, forward-thinking environment with a culture of inclusion and diversity.
- Giving back to the people of South Australia Play a vital role in enhancing the well-being of our community.
- We take care of you Access to a range of staff and wellness support programs

**Key Responsibilities**:
Develop, deploy, and maintain SAAS's digital communications capability, including custom Office 365 solutions, Power BI, Power Apps, Power Automate (Flow), and SharePoint, to support SAAS's strategic goals.

Design, develop, build, deploy, and maintain custom O365 solutions using Power Apps, Power BI, Power Automate (Flow), and SharePoint to meet business requirements, user needs, and adhere to security and compliance standards.

Facilitate web content publishing in collaboration with content authors and owners, ensuring alignment with SA Health Policies and Directives and compliance with industry standards.

Establish and maintain effective governance of SAAS's digital communications platforms, including developing and implementing clear processes, documentation, and work instructions.

Manage and optimize the Office 365 environment for SAAS, including project management, solution design and deployment, user training, policy and procedure development, and security management.

Provide expert advice, training, and support to users, business units, and site owners on digital communications tools and solutions, acting as an escalation point between SAAS and other agencies, partners, and service providers.

**Application Information**:

- The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
- SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

**Job ref: 902291**

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**Advertised**: 13 May 2025 Cen. Australia Standard Time
**Applications close**: 27 May 2025 Cen. Australia Standard Time