Growth Operations Manager

1 week ago

Adelaide Region SA, Australia Homage Care Full time

**What you'll be doing**

Homage is expanding into Adelaide and is currently looking for a switched-on Growth Operations Manager to manage and scale the Adelaide business.

**You will..**
- Manage, build and lead the local end to end business to ensure exceptional service delivery and customer satisfaction.
- In consultation with your manager, plan, support and execute the operational strategy to successfully upscale Homage's local operations.
- Build and maintain relationships with internal stakeholders in Australia and Singapore to ensure the provisioning of support, alignment of key objectives and local market insights.
- Proactively identify and pursue new business opportunities within the market to ensure the sustainability of Homage Adelaide.
- Recognise and address potential growth challenges that can impact the business objectives.
- Build and maintain sustainable partnerships and relationships with public and private stakeholders, including government officials, agencies, as well as enterprise level partners from healthcare to financial institutions.
- Act as the brand ambassador for Homage and proactively building the Homage brand with all given levers of brand, communications, Care network partnerships etc.

**Skills you will need..**
- Degree qualified in relevant field;
- Minimum of 2+ years experience in managing cross-functional teams;
- Experience in Business Development;
- Experience working in a rapid growth environment - essential;
- Experience in market expansion in Australia - desirable.
- Knowledgeable with software tools such as Salesforce, Hubspot or Zendesk with the ability to navigate through G-Suite tools and software.
- Ability to examine and identify various data points, translating it into clear and sizable operational plans.
- Understanding of the Healthcare industry; Particularly NDIS and HCP markets is a plus.

**The 5 core competencies required to be successful in this role includes**:

- Results driven;
- Analysis, Problem Solving and Decision Making;
- Customer Focus / Service Orientation;
- Stakeholder Engagement;
- Influencing and Negotiation;
- People Management.

**Benefits...**
- Hybrid Work - Working from both home and our wonderful office located in the heart of the CBD
- ESOP - Employee shares program so that we all own and share in the success of the dedication, care and hard work we put in
- Annual Salary Reviews
- Regular social events - Weekly, Monthly, Quarterly & Yearly.
- Employee of the month rewards
- Birthday celebrations
- EAP - Employee Assistance Program

**Who are we?**

Homage is a tech start-up business that operates within the Healthcare Industry. We are changing the way people access and receive home-care.

**What does this mean?**

Through our technology platform we bridge the gap between care professionals and care recipients, enabling care, wellness and recovery wherever you are.

**How do we do it?**

Our platform has an advanced algorithm that matches the best suited care professionals to our home care patients, based on the needs and wants of our patients.

We work vigorously to deliver personalised, value-based care.

**What's next?**

We offer you the opportunity to be part of our success story

Not only will you play a critical role in building a legacy in a start-up business but contribute to an organisation which truly makes a difference in the lives of many.

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