Debt Collection Agent- Work From Home

6 days ago

Newcastle, Australia Wine Selectors Full time

At Wine Selectors, we believe wine is one of life’s greatest pleasures; and Australian wine is something that should be celebrated. That’s why for over 40 years we have provided 200,000 wine lovers the opportunity to experience diverse Australian treasures in the comfort of their own home. Selected by our expert tasting panel, these quality wines offer an exclusive journey of discovery suited to all palates, and allow you to enjoy the lifestyle that is Australian wine.

We currently have a fantastic opportunity for an experienced Accounts Receivable Professional who is looking for the next step in their career to join our team, at our head office in Honeysuckle or working remotely.

Reporting to our Support Manager, the purpose of this role is to support the business by following up on overdue accounts, and making appropriate payment arrangements, in line with the business processes and legal requirements.

**Responsibilities**:

- The ability to exercise sound judgment and build cross-functional relationships with our customers, and within the business.
- Manage the accounts receivable tasks efficiently and consistently;
- Responsible for processing credit card payments received from customers, as well as setting up payment plans;
- Following up overdue accounts;
- Reconciliation of customer accounts;
- Meet all KPI’s and targets for the role;
- Reviewing orders placed on hold and taking appropriate follow up actions;
- Conflict resolution, including account disputes, refunds, and other matters; and
- Any other tasks as required from time to time.
- Excellent problem solving skills and initiative;
- Excellent communication skills;
- Exceptional time management skills;
- Ability to work in a team environment;
- Experience in Accounts Receivable or similar; and
- Solid computer literacy, including the Microsoft Office Suite (Excel, Word, Outlook).

**Benefits**:

- Flexible rostered hours
- Full Time and Part Time available
- Ability to work remotely
- Wine and other incentives,
- Access to local business activities including dinners and wine events

**Job Type**: Part-time

**Salary**: From $50,000.00 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Commission

Application Question(s):

- Do you have previous debt collection experience?
- Do you have previous customer service experience?

  • Collections Agent

    2 weeks ago

    Newcastle, Australia Rapid Commercial Full time

    **Join Rapid Commercial - Specialist Repossession & Collection Agency** **About Us** Rapid Commercial is a trusted name in regional repossession and collections, proudly partnering with major national financial institutions. Our reputation is built on professionalism, integrity, and results. **The Role: Field Mercantile Agent** We are seeking a...

  • Debt Recovery Specialist

    1 day ago

    Newcastle, New South Wales, Australia beBeeCredit Full time $72,000 - $96,000

    Job OverviewThe role of a Debt Recovery Specialist is to effectively manage accounts receivable processes, taking full ownership of their ledger and ensuring timely payments from clients. They will be responsible for handling collections, account reconciliations, and direct client communication to resolve issues and conduct follow-ups.Key...

  • Debt Recovery Expert

    6 days ago

    Newcastle, New South Wales, Australia beBeeCredit Full time $38,500

    Credit Control SpecialistThis is a fantastic opportunity to join a leading global organisation as a Credit Control Specialist. In this role, you will play a key part in managing accounts receivable processes, ensuring timely collection of outstanding debts, and maintaining strong client relationships. Key Responsibilities:Manage and maintain assigned debtor...

  • Debt Support Officer

    1 week ago

    Newcastle, Australia Catholic Diocese of Maitland-Newcastle Full time

    **Introduction**: The Opportunity Are you passionate about making a difference through financial stewardship and community support? We are seeking a dedicated and detail-oriented Debt Support Officer to play a vital role in supporting fee collection across the Diocesan Education sector. This is a temporary for 12 months, full time parental leave cover...

  • Team Leader Collections

    2 days ago

    Newcastle, Australia Chandler Macleod Full time

    We're looking for a **Collections Team Leader** to join our client’s dynamic and growing team! As the Collections Team Leader, you'll be **responsible **for leading a team of collections agents to achieve performance targets and deliver outstanding customer service. You'll **work closely** with the operations and management teams to develop and implement...

  • Collections Team Leader

    2 weeks ago

    Newcastle, Australia SMS Professional Full time

    ISO Accredited - Great progression opportunities - Generous bonuses A great opportunity as a Collections Team Leader has recently become available due to immense business growth in a Newcastle based collections agency. They are looking to expand their supportive and successful team with the addition of an experienced Team Leader. The role is a combination...

  • Wine Sales-work From Home

    1 week ago

    Newcastle, Australia Wine Selectors Full time

    **Your new workplace**: At Wine Selectors, we believe life is all about moments. That’s why some of us work casually, while others spend more time at work than we do at home, regardless, let’s enjoy it while we make it financially viable J We are lucky enough to enjoy wonderful Australian wines that spark conversation and when paired with amazing work...

  • Buyers Agents

    2 weeks ago

    Newcastle, Australia Justified Talent Pty Ltd Full time

    **Are you a Real Estate agent or Buyer's Agent? Is it time to make a change?** **Go from being invisible in a crowded sector, to instantly visible and credible!** Here's a fact. Nearly all successful professionals seek expert advice when making big decisions. And that includes buying property, especially. Because property purchasing is complicated, time...

  • Credit Debt Manager

    4 days ago

    Newcastle, New South Wales, Australia beBeeFinancial Full time $74,500 - $81,500

    Credit Control SpecialistWith a focus on debt management and financial oversight, this role presents an excellent opportunity to develop your skills in a dynamic business environment.Key Responsibilities:Monitor and maintain assigned debtor accounts in accordance with established policies and procedures.Proactively address overdue payments and resolve...

  • Insolvency Manager

    2 weeks ago

    Newcastle, Australia Edward jacobs Full time

    ABOUT THE FIRM Based in Newcastle, This award-winning regional firm that specialises in local industries with a strong focus towards SME advisory. The firm consists of two partners and has seen strong continual growth throughout all departments which they are looking to build upon through growing their business advisory team into 2021. The firm works...