Collections Agent

3 days ago


Newcastle, Australia Rapid Commercial Full time

**Join Rapid Commercial - Specialist Repossession & Collection Agency**

**About Us**
Rapid Commercial is a trusted name in regional repossession and collections, proudly partnering with major national financial institutions. Our reputation is built on professionalism, integrity, and results.

**The Role: Field Mercantile Agent**
We are seeking a **Mercantile Agent** to join our team, servicing the Central Coast, Newcastle, and Hunter regions in NSW. In this role, you will represent leading financial institutions, requiring exceptional presentation, communication, and professionalism.

**Key Responsibilities**:

- Conduct field visits for discovery interviews, debt collections, repossessions, field calls, process serving, and investigations.
- Write detailed, accurate reports and manage administrative tasks efficiently.
- Maintain accurate and timely updates via our mobile app.
- Spend approximately 30-35 hours per week in the field and allocate the remainder of the week to administrative work.
- Travel extensively in the field—reliable, safe driving is a must.

A company vehicle can be provided for work-related travel.

**Why Join Us?**
- **Flexible Hours**: Manage your schedule within the available work window (8 am-9 pm, Monday to Saturday).
- **Performance-Based Pay**: Rewarding results-driven compensation.
- **Variety**: Escape the office and enjoy a dynamic, on-the-road role.
- **Supportive Team**: Benefit from robust training and a dedicated support network.

**What We’re Looking For**
To excel in this role, you will:

- Be professional, well-organized, and an excellent communicator with strong interpersonal skills.
- Demonstrate honesty, integrity, and ethical behavior in all interactions.
- Show an ability to write clear, detailed reports and manage your own administrative tasks effectively.

**Essential Requirements**:

- Current NSW Collector’s Licence (or willingness to obtain one).
- Valid NSW Driver’s Licence and a good driving record.
- Basic computer and report-writing skills, with the ability to use our mobile app for job updates.
- Unrestricted availability during the role's operational hours.

**Preferred Experience**:
Previous experience as a mercantile agent is advantageous but not essential, as training will be provided.

Pay: $70,000.00 - $80,000.00 per year

Supplementary Pay:

- Performance bonus

Application Question(s):

- Do you have a current, valid driver's license?

Work Authorisation:

- Australia (required)

Work Location: On the road



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