Relationship Associate

2 days ago

Newcastle, Australia NAB - National Australia Bank Full time

**Work type**: Fixed term Full time, Secondment
**Location**: NSW- Newcastle & mid coast region
- **Showcase your passion for regional & agribusiness customers**:

- **Join a passionate, high performing team**:

- **Position based in Port Macquarie NSW**:

- **6 Month fixed-term Opportunity**

**About the role**

The Regional & Agribusiness NSW team is seeking an experienced and enthusiastic Relationship Associate (RA) to join their team in Port Macquarie NSW. The RA will be responsible for providing servicing support to customers and Relationship Managers across NSW Regional & Agri to deliver exceptional customer service and to allow Bankers to focus on developing, growing and deepening customer relationships.

**Responsibilities include**:

- Support Bankers to complete customer servicing tasks and maximise utilisation of value chain
- Be the primary point of contact for customers servicing enquiries and drive the NPS for the portfolios
- Case manage service tasks with contact point accountability for any matters required to progress customer request/enquiries though the value chain to deliver exceptional customer outcomes
- Support the digital adoption by customers of digital channels including education of customers to transition to self-servicing channels
- Champion the Centre of Excellence model for on boarding new to bank customers and completion of KYC requirements including accountability for quality and time to cash metrics
- Engagement with specialists and bankers to support specialist needs for customer

**About you**:

- You’ll bring a breadth of experience in nurturing relationships through previous support roles, ideally within business bank and within a regional community
- You’ll leverage from your understanding of KYC on-boarding compliance requirements
- You’ll draw from your knowledge and understanding of digital platforms and customer self service channels

To be eligible you must be an Australian permanent resident or Australian citizen

**We value and embrace diversity of thought, style and working arrangements to ensure our workforce is representative of the communities that we serve and that our thinking, solutions, and products are the best they can be.

  • Associate CLS

    3 weeks ago

    Newcastle, New South Wales, Australia NAB Full time

    OverviewJoin to apply for the Associate CLS - East Maitland role at NAB.Join our Regional & Agri Customer Lending Solutions team based in East Maitland. Be supported to learn and grow whilst developing the career you want. Bring your passion to support our customer and communities to Business & Private Banking.ResponsibilitiesCreate and prepare, or assist in...

  • Associate CLS

    2 weeks ago

    Newcastle, New South Wales, Australia Bendigo Advertiser Full time

    OverviewJoin to apply for the Associate CLS - East Maitland role at Bendigo AdvertiserJoin our Regional & Agri Customer Lending Solutions team based in East Maitland. Be supported to learn and grow whilst developing the career you want. Bring your passion to support our customer and communities to Business & Private Banking. Our people are customer obsessed....

  • Associate CLS

    2 weeks ago

    Newcastle, New South Wales, Australia Bendigo Advertiser Full time

    OverviewJoin to apply for the Associate CLS - East Maitland role at Bendigo AdvertiserJoin our Regional & Agri Customer Lending Solutions team based in East Maitland. Be supported to learn and grow whilst developing the career you want. Bring your passion to support our customer and communities to Business & Private Banking. Our people are customer obsessed....

  • Hardware Sales Associate

    2 weeks ago

    Newcastle, New South Wales, Australia beBeeCustomer Full time $60,000 - $80,000

    Hardware Sales AssociateOverviewThis is a Monday to Friday, store-based position within our Trade team. You will have previous sales experience using POS and cash handling. Your ability to build strong relationships with customers within the residential building industry will see you succeed in this dynamic role, having a passion for outstanding customer...

  • Member Relationship Officer

    2 days ago

    Newcastle, Australia G&C Mutual Bank Full time

    Retail Banking - Small team environment - Busy and varied role **Your Organisation** Come and join a collaborative and supportive team that works with purpose to empower its members to be confident about their financial future. Our Bank is member focussed, and values driven. As one of Australia’s leading mutually owned banks with over 60,000 members and...

  • Associate Cls

    3 weeks ago

    Newcastle-maitland, Australia NAB Full time

    Overview Join to apply for the Associate CLS - East Maitland role at NAB .Join our Regional & Agri Customer Lending Solutions team based in East Maitland.Be supported to learn and grow whilst developing the career you want.Bring your passion to support our customer and communities to Business & Private Banking.Responsibilities Create and prepare, or assist...

  • Associate CLS

    3 weeks ago

    Newcastle-Maitland, Australia NAB Full time

    OverviewJoin to apply for the Associate CLS - East Maitland role at NAB.Join our Regional & Agri Customer Lending Solutions team based in East Maitland. Be supported to learn and grow whilst developing the career you want. Bring your passion to support our customer and communities to Business & Private Banking.ResponsibilitiesCreate and prepare, or assist in...

  • Associate Dispenser

    3 weeks ago

    Newcastle, New South Wales, Australia Bendigo Advertiser Full time

    Associate Dispenser | EyeQ | PT | VIC | Camberwell Join to apply for the Associate Dispenser | EyeQ | PT | VIC | Camberwell role at Bendigo Advertiser. We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in...

  • Associate Client Engagement Manager

    2 weeks ago

    Newcastle, Australia HAYS Full time

    Associate Client Engagement Manager - Recruitment | Newcastle | Market Leader **Your new company** Hays are the world’s leading recruiting experts. At Hays, the opportunities are limitless and when you join the business you are rewarded with a competitive salary package, flexibility to live and work well and the best resources and technology in the...

  • Property Management Associate

    3 weeks ago

    Newcastle, New South Wales, Australia Bendigo Advertiser Full time

    Join to apply for the Property Management Associate role at Bendigo Advertiser2 days ago Be among the first 25 applicantsJoin to apply for the Property Management Associate role at Bendigo AdvertiserGet AI-powered advice on this job and more exclusive features.About the jobLooking to break into property management and actually be set up for long-term...