Administration Clerk

**Join Our Team as an Administration Clerk - Singleton**

**Location**:Singleton, NSW

**Hours**:Monday to Friday, 10:00 AM - 6:00 PM

**Bring your attention to detail, people skills, and passion for service into a dynamic logistics environment**

We are currently seeking an enthusiastic and reliable **Administration Clerk**to join our team at the **Singleton depot**. This role plays a vital part in ensuring smooth day-to-day operations, with a strong focus on customer service, accuracy, and efficiency.

If you enjoy variety in your day, thrive in a busy office environment, and take pride in helping things run smoothly behind the scenes—this is the role for you

**Key Responsibilities**:

- Answer and direct incoming phone calls
- Assist customers with depot collections, drop-offs, repacks, and damages
- Investigate freight escalations and manage unidentified freight
- Complete daily data entry, including raising consignment notes and updating internal systems
- Scan finance copies and close driver manifests
- Conduct internal audits and complete general admin tasks as required
- Provide timely, accurate, and professional support to both internal and external customers

**What You’ll Need to Succeed**:

- Previous experience in administration, clerical support, or customer service (transport/logistics preferred but not essential)
- Strong communication skills - written and verbal
- Good computer skills and confidence using internal systems
- A friendly, helpful attitude and a willingness to go the extra mile
- High attention to detail and the ability to multitask under pressure
- A team player mindset with a proactive approach to problem solving

**What’s In It for You?**

Monday to Friday daytime hours - enjoy your evenings and weekends
Supportive team environment in a well-established national brand
On-the-job training provided with opportunities to grow
Join a company that values safety, service, and career development

Be a part of the team that helps keep Australia moving. If you're organised, customer-focused, and ready to take the next step in your administration career, we want to hear from you

**About Team Global Express**

**Why TGE**

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**
- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond.

**An inclusive workplace, works for everyone**

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

**Our recruitment process**

**Other things to note**
- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
- TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.