Dental Assistant

1 week ago

Blacktown, Australia Smiles & Faces Orthodontics Full time

We are a well regarded orthodontic practice within our community that literally transforms smiles. You would have a key role in creating first impressions for our customers. You have an energetic and outgoing personality, enjoy working with people, and have a positive body language. You should be able to maintain composure during busy times, yet have a proven ability to work well within a team.

Position is for 4 days a week: Thursday 8:45-6:00pm, Monday, Tuesdays and Fridays:7:45- 5:30pm

Previous Dental or Orthodontic Experience preferred though not essential.

If no experience, we are looking for team members with an ability to learn quickly and to connect with people/ team members. Previous customer service experience and working with teams an advantage.

**Responsibilities**:

- Help the clinical and administrative team with scheduling and optimizing appointments so our customers finish within their promised treatment times. You should also have a pleasant appearance and tone as a point of first impressions visually and over the phone.
- Other duties include ensuring accounts receivables are kept low through receiving and processing payments and general administrative and simple marketing tasks.
- Helping the Orthodontist, oral health therapist and orthodontic assistant with orthodontic procedures ie: braces/ aligner adjustments towards their new smiles, customer communication, laboratory communication, data entry, and sterilization of instruments.

**Desirable Attitude & Skills**: Good listening and verbal skills. Average typing skills. Communicate with empathy. Work well within a team. Good attention to detail. Good verbal and written communication skills. Previous ability working on schedule during busy times an advantage. Initiative and Personal Responsibility.

**Job Types**: Part-time, Casual
Part-time hours: 35-37 per week

**Salary**: $24.00 - $35.00 per hour

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance

Schedule:

- 10 hour shift
- 8 hour shift

**Experience**:

- Dental reception/assisting: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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