Research & Insights Coordinator

1 day ago

North Ryde, Australia City of Ryde Council Full time

**Drive key research projects and business process improvement initiatives**:

- **Enjoy hybrid, flexible working including a rostered day off every 3 weeks**:

- **Join a collaborative and supportive team**

**About Us**

The City of Ryde was recognised as an Employer of Choice in the Australian Business Awards and is a progressive local Council possessing beautiful natural landscapes, parks and scenic waterways, all centrally located only 12 kilometres from Sydney.

**About the Role**

The City of Ryde is seeking a passionate Research & Insights Coordinator, who is excited by the prospect of their work influencing decision making in a meaningful way.

Working as an integral member of the Community Engagement team, you will be responsible for driving key research and engagement projects across all business departments where your findings will support the development and implementation of strategies, plans and works.

Work can range from developing surveys for our waste or events teams, analysing feedback from the community on park upgrades and other council projects, as well as providing easy to understand reports on the feedback collected for Council. This role is also responsible for managing our customer transactional surveys and internal feedback surveys.

On a personal level, you will be a dynamic and innovative individual who wants to make a significant contribution in an emerging field in local government.

**Key requirements**
- Degree qualifications in Business, Marketing, Psychology, Social Sciences or similar discipline that has a strong statistical element or experience in a similar role
- Highly developed survey design and market research skills
- Strong analytical skills with ability to decipher metrics, draw relevant conclusions from data and prepare succinct and compelling reports
- Experience in developing business performance metrics
- Excellent time management skills with experience managing targets, deadlines and competing priorities
- Well-developed written communication skills and able to prepare high quality reports and present findings to the Leadership/Executive team
- COVID vaccinated

The annual salary for this role is negotiable commencing from **$97,486 **+ superannuation,** dependent on your level of experience and qualifications.

**Culture & Benefits**
- Commitment to providing opportunities for work/life balance
- Hybrid work from home and office arrangements available
- Flexibility regarding start and finish times to suit your lifestyle
- Enjoy a rostered day off approximately every 3 weeks for full time employees
- Long service leave after 5 years, then accrued monthly
- 18 weeks paid parental leave
- Grant days at Christmas
- Annual performance reviews and Award increases
- Opportunity to sign up as a fitness passport member
- Various health & well-being initiatives (i.e. flu vaccinations, skin checks, etc.)

**How to Apply**

If you would like to know more, please see the Position Description or contact Claudia Micallef on (02) 9952 8493 for a confidential discussion.

**City of Ryde is committed to Equal Employment and Child Safety

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