Trailhead Academy Account Executive

Job Category

Sales

Job Details

**About Salesforce**

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

We are currently seeking Trailhead Academy Account Executives to join our growing sales team within the Customer Success Group (CSG). As a critical member of the GTM team, you are responsible for establishing relationships both with customers and our license sales team in order to present a co-ordinated training strategy that underpins a customer’s success of their Salesforce investment. The Trailhead Account Executive creates, progresses and closes opportunities for all technical training across each Salesforce product. The role works closely with customers IT and technical stakeholders, such as CTO’s, CIO’s, Developers, Business Analysts etc

The Trailhead Account Executive (TAE) will formulate and implement a sales strategy within assigned territories, drive revenue growth by penetrating the current customer base, and develop new customers in their assigned space. A TAE creates, progresses and closes opportunities for all technical training across the full suite Salesforce products. As a business development professional, you must be a driven individual who can generate a large amount of pipeline for the business within a short period of time.

You will work as a trusted advisor to deeply understand the business challenges and goals our customers face relating to the people side of CRM and digital transformation, working with them to position the right training and enablement solutions. By inspiring change and enablement by participating and leading client meetings or engaging other corporate resources as required, as well as participating in regional forecast calls and account planning sessions.

**Responsibilities**:

- Drive tailored learning strategies for our customers with the entire Trailhead Academy portfolio
- Facilitate qualification, discovery, deal cycle participation, and account reviews
- Increase awareness of our learning offerings among internal teams and our customers
- Build pipeline, accurately forecast sales, log activities and maintain good hygiene in CRM
- Create compelling sales proposals that drive customer value
- Drive bookings and revenue across substantial industry verticals in Australia
- Collaborate effectively with account teams on strategy
- Meet and exceed a quarterly sales quota
- Develop trusted internal and customer relationships through consistent activity and engagement
- Develop sales strategies to drive revenue within specified portfolio
- Create new leads from prospecting efforts
- Thoroughly qualify leads & sales opportunities leverage business from new & established relationships to strategize, negotiate & close business

**Required Qualifications**:
Depending on the segment, the years of experience and skills needed to be successful will vary from 5-10 years of quota-carrying sales and account management experience or experience in technology industry with exposure to licence or training/enablement sales.
- Average of 5-10 years of full cycle sales experience, with at least 1 in the field with a proven track record of success
- Experience managing and growing existing and/or net new logo accounts
- Experience selling to the C-suite
- Ability to craft a point of view and build credibility as a ‘Trusted Adviser’ with your customers
- Experience building a business case and delivering return on investment
- Ability to build and deliver presentations to your customers
- Ability to strategize with a large extended internal team

Additional Preferred Qualifications:

- Experience with Enterprise and complex accounts
- Driven Spirit
- Resourceful
- Coachable
- Consultative selling experience Prospecting Skills
- Commit to hitting your metrics
- Strong business acumen
- Solution Selling Ability
- Discovery Skills
- Objection Handling Skills
- Planning and Closing Skills
- Exceptional Interpersonal Skills
- Can collaborate and influence in a team environment
- Is a trusted advisor to customers and colleagues Working knowledge of learning and enablement platforms of software is preferredAccommodations

Posting Statement

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and