Office Based Account Representative

6 days ago

Brisbane, Australia Madison Group Enterprises Full time

Overview

Success in this role means consistently achieving your sales targets and driving growth across your assigned account base. You’ll re-engage inactive customers, uncover new opportunities, and build strong, ongoing relationships that result in repeat business. Your ability to provide exceptional service and act as a trusted advisor will set you apart, while your proactive communication, attention to detail, and commitment to the Madison Values will contribute to the broader success of the team. Completing manufacturer training programs and becoming a knowledgeable product advocate will further cement your impact.

A bit about us

At Madison Technologies, we connect people and technologies in clever ways. With a product portfolio that spans industrial technology, electrical connectivity, and advanced communications, we’re proudly supporting Australian industries to thrive. We’re looking for a driven Office Based Account Representative to help manage and grow our B2B customer base in the industrial sector.

The opportunity

**Your day will include**:

- Re-engaging inactive accounts and driving growth in undercapitalised categories
- Updating CRM records, managing your pipeline, and following up quotes
- Collaborating with internal stakeholders to provide technical and logístical support to customers
- Learning and promoting new technologies and solutions to market
- Tracking progress against monthly and quarterly sales targets

The benefits

At Madison Technologies, you’ll be part of a high-performing, tight-knit team that values collaboration, accountability, and camaraderie. You’ll have the opportunity to work with globally recognised technology brands such Moxa, Rajant, Cisco, Bosch, Mobotix and Teltonika, supported by leaders who are experts in their field and genuinely invested in your growth. Whether you’re looking to develop deeper product knowledge, build stronger customer relationships, or progress into external sales or specialist roles, we’ll support you every step of the way. With a positive, people-first culture, Madison Technologies is a place where your contribution is valued, and your career can thrive. Plus, did we mention we have a dedicated in-house cook providing lunch every day?

What we are looking for

You’re a results-driven internal sales professional with a friendly phone manner and a knack for building relationships. You’re confident in your ability to understand and promote technical products, and you’re passionate about delivering customer value.

We’d love to hear from you if you have:

- Experience in B2B internal sales or telesales
- Knowledge of industrial, electrical, communications or automation products
- Confidence using Microsoft Office and CRM platforms
- Strong attention to detail and pipeline management skills
- A collaborative, can-do attitude with a hunger to grow

Bonus if you’ve worked in a similar technical sales environment or have an interest in industrial technology.

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