Customer Service Representative

11 hours ago

Fortitude Valley, Australia Tally Group Full time

The Customer Service Representative (CSR) is responsible for answering a range of customer service telephone enquiries, providing a credit management service, contacting customers regarding debt, service appointments supporting client’s customers.

Key Responsibilities
- Create service orders, initiate action and update customer’s information in response to customer requests
- Arrange appointments for customer service work on behalf of clients
- Make outbound customer calls regarding appointment confirmation and debt
- Undertake telemarketing activities to enable the effective promotion of client services
- Negotiate payment arrangements with outstanding debtors for domestic and smaller commercial and industrial customers.
- Make simple adjustments to customer accounts in accordance with client credit control arrangements.
- Process journals relating to disconnect/reconnect fees and charges.
- Support team members in telephone techniques, Contact Centre processes and values, commensurate with skills and abilities
- Work on special projects associated with customer service processes and systems on an as required basis

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00 per year

Schedule:

- 8 hour shift

**Experience**:

- Inbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

  • Customer Service Representative

    6 days ago

    Hunter Valley, Australia Service NSW Full time

    **Customer Service Representative-Driver Tester - Grafton Service Centre** **Title**: Customer Service Representative-Driver Tester (Service Centres) **Salary**: Service NSW Grade 5 ($90,767 - $95,390 pro-rata, plus employer's contribution to superannuation and annual leave loading) **Location**:Grafton Service Centre **Employment Status**: Part-time...

  • Customer Service

    2 weeks ago

    Fortitude Valley, Australia Kennedy Reid Full time

    Extensive training provided on product knowledge and systems - Full-time permanent position - WFH 2 days once trained **The Company** Our client is a leading player in the automotive services sector operating in the distribution, retail and logistics markets within excess of 1,500 employees across Australia. They are looking for an experienced outbound...

  • Customer Service

    1 week ago

    Fortitude Valley, Australia Kennedy Reid Full time

    Extensive training provided on product knowledge and systems - Full-time permanent position - WFH 2 days once trained **The Company** Our client is a leading player in the automotive services sector operating in the distribution, retail and logistics markets within excess of 1,500 employees across Australia. They are looking for an experienced outbound...

  • Customer Service Representative

    1 week ago

    Fortitude Valley, Australia Karl Chehade Dry Cleaning Full time

    **Dry Cleaning Shop - Customer Service Super Star** KC Dry Cleaning Fortitude Valley, Brisbane QLD Retail Assistants (Retail & Consumer Products) Full time $20 - $25 per hour Australia's largest dry cleaner is looking for fashion-forward, customer service-savvy brand ambassadors to work at our flagship store in Fortitude Valley. The hours are: **Monday...

  • Customer Service Representative

    5 days ago

    Hunter Valley, Australia NSW Police Force Full time

    **Clerk Grade 1/2**: - **Ongoing Full-Time and Part-Time**: - **Tuggerah** **About us** The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day,...

  • Customer Service Representative

    2 weeks ago

    Hunter Valley, Australia NSW Police Force Full time

    **Clerk Grade 1/2**: - **Ongoing Full-Time and Part-Time**: - **Tuggerah** **About us** The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day,...

  • Customer Service Representative

    12 hours ago

    Hunter Valley, Australia NSW Police Force Full time

    **Clerk Grade 1/2**: - **Ongoing Full-Time and Part-Time**: - **Tuggerah** **About us** The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day,...

  • Customer Service Representative

    6 days ago

    Hunter Valley, Australia Sykes Australia Pty Ltd Full time

    **What does the role involve?** The focus of this role is providing inbound customer care and support on behalf of a leading financial institution in Australia. Reporting to the Team Manager, your day-to-day responsibilities will include: - Answering incoming calls and responding to customer general banking enquiries. - Investigating and resolving...

  • Customer Service Advisor

    2 weeks ago

    Hunter Valley, Australia NSW Department of Customer Service Full time

    **Customer Service Advisor**: - SafeWork Advisory Services Team **Clerk Grade**:5/6 **Location**: Gosford **Employment Type**: Multiple temporary, full-time opportunities up to 12 months, and one temporary, part-time opportunity (35 hours per fortnight, including Mondays) until 14 August 2025. **Hybrid working arrangement.** **About the team** SafeWork...

  • Customer Service Representative

    6 days ago

    Fortitude Valley, Australia DH Group Full time

    Here is your chance to get for a client within the company that is 100% Aussie owned! We are expanding our Field Sales team and looking for our next team of Sales Stars to join in on our success! As a Field Sales Consultant, you will meet with people at their home to discuss the benefits of switching to our client, and why wouldn't they? Our Client which...