Dining & Bar Supervisor

2 weeks ago

Katoomba, Australia The Bootlegger Bar Full time

Lead and inspire a team of floor staff, bar staff, and runners to deliver exceptional service.
- Act as the go-to person on the floor, ensuring smooth operations during service.
- Resolve customer concerns promptly and professionally to maintain high satisfaction levels.
- Train and mentor staff to uphold service standards and foster a positive work environment.
- Monitor and manage service quality, ensuring attention to detail in every aspect.
- Ensure compliance with food safety, cleanliness, and operational standards.
- Support the planning and execution of events and special promotions.

Key Qualifications and Skills:

- Passion for delivering exceptional service and creating memorable guest experiences.
- Strong communication and leadership skills, with the ability to motivate a team.
- Ability to work flexible hours, including evenings, weekends, and peak periods.
- Problem-solving skills and the ability to stay calm under pressure.
- Familiarity with POS systems (IMPOS) and rostering tools (Deputy) is an advantage.
- A vibrant and supportive work environment.
- Discounts on food and drinks.
- The chance to work with a passionate team in one of Katoomba’s most iconic venues.

**Job Types**: Full-time, Part-time, Casual

Pay: $23.23 - $48.42 per hour

Expected hours: 25 - 38 per week

**Benefits**:

- Employee discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Supplementary Pay:

- Penalty rates
- Tips

**Experience**:

- In restaurants or bars: 2 years (required)

Licence/Certification:

- RSA (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 19/03/2025
Expected Start Date: 21/03/2025

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