Officer, Gifts

**Job no**: 572100
**Work type**: Full-time
**Location**: Geelong - City, Melbourne - Burwood, Flexible
**Categories**: Advancement
- Flexible location + hybrid work arrangements
- Full-time & Part-time and continuing (part time, 0.80FTE via negotiation)
- HEW 5 $80,199 - $89,950 + 17% Superannuation (pro rata, part time)

**Why work with us?**

At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.

**Who are we?**

Deakin is a cutting-edge public university in Victoria, revolutionising education with 61,000 students across seven campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, Deakin University Lancaster University Indonesia (DLI), GIFT City, India and our dynamic online Campus. We're proud to be a progressive and open-minded university, delivering the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world's universities.

**In this role, you will**:

- Embrace new ideas, learn from different perspectives, and confirm understanding to support continuous improvement.
- Manage local processes effectively by preparing standard documents, maintaining records, tracking task progress, and identifying key issues.
- Demonstrate initiative and take ownership of tasks, contributing to a positive and inclusive team environment.
- Foster respectful and inclusive communication within the team, recognising the value of collaboration and rapport-building.
- Deliver responsive client service by clarifying expectations, addressing queries or concerns promptly, providing base level advice, and referring to appropriate University areas when needed.

**In a typical day, you will**:

- **Coach and support your team** by offering guidance to help achieve individual, team, and University goals—fostering a respectful, inclusive, and collaborative environment through effective communication and rapport-building.
- **Lead by example** by demonstrating professional and ethical behaviour, consulting relevant resources, and seeking expert advice to make informed decisions.
- **Engage with customers and stakeholders** by responding promptly to queries or concerns, tailoring communication to diverse audiences, and ensuring needs are met to agreed standards.
- **Plan and prioritise your work** with a methodical and organised approach—tracking progress, managing time effectively, and taking responsibility for meeting personal and team objectives.
- **Contribute to continuous improvement** by embracing new ideas, providing constructive feedback, supporting colleagues through change, and helping deliver efficient, high-quality outcomes.

**To be successful, you’ll have**:

- Completion of a Degree without subsequent relevant work experience; or
- Completion of an Associate Diploma and at least two years subsequent relevant work experience; or
- Completion of a Post-Trades Certificate or Advanced Certificate and extensive relevant experience as a Technician; or
- An equivalent combination of relevant experience and/or education/training.
- Experience in administration and related activities in a large organisation with complex administrative structures, policies, and procedures.
- Experience in operating in a high-pressure diverse environment, involving face to face, phone, and written communication.
- Experience providing services and support in a large organisation.
- Experience in a fundraising environment (desirable).
- Experience with Donor, Alumni, Student, HR or similar complex relationship management databases (desirable).
- Experience with basic bookkeeping (desirable).

**Here's how to apply**:
Please submit your updated resume and a short cover letter outlining your skills and experience.

**Applications for this position close at 11:55pm on Tuesday 10 June 2025**

**Are You Ready?**

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

**Advertised**: 28 May 2025 AUS Eastern Standard Time
**Applications close**: 10 Jun 2025 AUS Eastern Standard Time