Regulatory Specialist, Anz

2 days ago

Sydney, Australia Uber Full time

About the Role

Notifiables & Information Request Compliance (NIRC) is a critical function within Community Operations, and is essential to the ongoing compliance and safety operations of our business. NIRC Specialists help Uber to meet our local regulatory compliance requirements. NIRC leverages several information channels to identify and report notifiable incidents to regulators, as well as respond to detailed requests for information from regulators.

What You'll Do:

- Triage and draft notifiables for regulators: Identify and draft notifiables in a timely manner from the triage queue.
- Assist in projects: Work on lookbacks and other ad-hoc projects identified by the team.

What You'll Need:

- You will have some experience in a high-volume, fast-paced customer-facing role
- A flair for writing - you know the right turn of phrase in all situations
- Confidence in speaking - you will be the voice of Uber
- Passion for helping others and creating support experiences that surprise and delight
- Ability to break down complex problems, offer well thought-out recommendations and push problems to resolution with multiple stakeholders and decision-makers
- Skilled at handling multiple tasks at once and you have the drive to see them to completion

**Job Types**: Full-time, Permanent

Pay: $73,200.00 per year

**Benefits**:

- Employee discount
- Free drinks
- Free food
- Gym membership
- Health insurance

Schedule:

- 8 hour shift
- Public holidays
- Weekend availability

Work Location: Hybrid remote in Sydney, NSW 2000

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