Head of Quality Practice

Established not-for-profit organisation with an award-winning culture.
- Full-time permanent role with a highly flexible hybrid work from home model

**Head of Quality Practice**

This is an exciting opportunity to join a collaborative and passionate Executive team, in a critical role instrumental in ensuring the Clinical Governance Framework and Practice Vision promotes and upholds high-quality, consistent, evidence-based practices and services that align with their vision and values.
- **Established not-for-profit organisation with an award-winning culture.**:

- **Full-time permanent role with a highly flexible hybrid work from home model, with a choice to work from offices in Bella Vista, Sydney or another Interrelate office across NSW**:

- **Excellent opportunity for a values driven, consultative leader to strategically **develop and deliver on practice excellence**

Interrelate’s purpose and vision is to empower people to thrive in the most vital part of their lives - their relationships. Committed to leading the way in providing responsive, cutting edge, transformative relationship services with and for our diverse communities, at every stage of life.

Delivering professional services like a big business, but with the heart of a not-for-profit, they deliver services spread across 30+ physical locations (plus online) to more than 135,000 clients. Backed by highly professional and qualified staff and 96 years of trusted expertise in sensitive relationship matters. They work in a broad context, connecting people with their communities and culture and are committed to responding to the vulnerabilities of families and children to build stronger relationships.

With an outstanding, award winning culture, built on transparency, empowerment and respect they have a highly flexible and supportive working environment

**More about the role**
The Head of Quality Practice, as part of the Executive team, will report and work closely with the CEO to provide leadership, strategic direction, and development to the Quality Service business unit to deliver clinical programs and services that support the organisation's strategic direction and growth.

Delivering and maintaining a robust clinical governance framework and practice vision that facilitates and emphasises accountability for delivering safe, effective and person-centred services.

Collaborating across the organisation, the Head of Quality Practice will ensure the practice is current and effective in achieving its objectives
**, **monitoring service delivery via clinical audits while identifying areas for improvement and development of learning to support practitioner development and excellence.

**A bit about you**
To have success in the role you will be a champion of continuous improvement and innovation in service delivery, with the ability to lead cohesive teams in an encouraging and collaborative manner. You will also have:

- A degree qualification in Social Work, Psychology or Counselling, along with experience in evidenced-based service delivery. Relevant post-graduate study will be highly regarded
- Proven experience working in an Executive level role for a minimum of 5 years.
- Demonstrated understanding of and experience with the development and maintenance of clinical governance and quality frameworks in the alignment of an organisational and strategic plan, with a particular focus on standards and customer service.
- Ability to positively lead people and teams through change, with effective time and project management experience.
- Proven capacity to bring balance to decisions, strategies and plans requiring consideration of conflicting financial, social, and environmental sustainability.
- Willingness to travel when required throughout services in NSW, Melbourne, and Gold Coast
- _Be willing to undergo a National Police Check and WWCC as part of pre-employment checks_

**Benefits of working for Interrelate include**:

- An attractive remuneration package with NFP salary package, which has the potential to increase your take-home salary
- Additional days of paid leave on top of standard leave entitlements
- Employee Assistance Program
- Work as part of a highly experienced and collaborative Executive team
- Excellent working environment, with a supportive and celebrated culture

**Application process**
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