Service Technician

3 days ago

Sydney, Australia bta Sales Full time

**What's in it for you?**
You can work for one of the fastest-growing health tech integrators. On offer is an experience-dependent base salary range of $80k - $110k, plus superannuation.

**Training**: Ongoing mentorship, certifications and training programs from senior leadership
**Flexibility**: Work-life balance, flexible work arrangements
**Communication**: Management is approachable and collaborative to help everyone achieve their goals
**Progression**: You're joining a fast-growing company with many progression opportunities.

**About the role**
**Main tasks**: This role is responsible for attending to customer premises to carry out installations, servicing, inspections, breakdown support and repairs on a wide range of technology, including but not limited to CCTV, communication solutions, security, call systems and more.

You will be responsible for providing superior customer service and liaising with internal and external stakeholders to meet client needs across your NSW and ACT region.

**Other tasks**:
**Facilitate** project success generated by the sales team
**Communicate** technical issues in a way that a range of customer types can understand
**Identify** the most relevant decision-makers and work with the team to help provide the best solution
**Contribute** to healthy operations of all equipment and services
**Use** service tech experience to resolve problems quickly
**Collaborate** with the broader team to define and put in place robust processes.
**Liaise** with leadership and the wider team to improve business decisions and strategies

**About the company**
Your future employer is a leading healthcare technology integrator in Australia. They supply clinical communication solutions for many well-known aged care and hospital facilities across NSW and ACT.

As a result of their passion for IT, the business has thrived, enjoying year-on-year growth and profitability. The team is united in improving the quality of life for future generations through its services.
- Successful experience as a service technician in a similar space, like tech or medical devices
- Strong customer service experience & ability
- Excellent communication skills, both written & verbal

**You will be highly regarded if you also have**:

- Experience with CCTV, call systems and/or security
- The ability to work in a diverse & multicultural team
- Please note that only successful applicants will be contacted due to the high number of applicants._

SCR-matt-rowles

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