Service Technician

1 week ago

Sydney, Australia DINGLI AWP OCEANIA TRADING PTY LTD Full time

**Company Description**

Dingli is one of the world’s top 10 manufacturers on aerial work platform, domestic industry leader and the listed company of a shares in Shanghai Stock Exchange (Stock code: 603338).

This is a full-time on-site role for a Service Technician based in Sydney, NSW. As a Service Technician, you will be responsible for troubleshooting, field service, technical support, and maintenance & repair of Dingli's aerial work platforms. The Service Technician will also need to communicate effectively with customers and team members.

**Responsibilities**:
1. Field and workshop maintenance on AWP's & material handling products.

2. Resolve any warranty issues as required and communicate any problems limiting a repair completion.

3. Provide technical product support for Dingli employees, customer representatives and equipment.

4. Support Dingli customer base by traveling to sites around the NSW region for Dingli equipment sales and repairs when required.

5. Continue to advance skills, licensing and qualifications where necessary to complete the roles and responsibilities of your employed position with Dingli.

**Requirements**:

- Minimum of 2 years of field service experience in the machinery or equipment industry
- Sound working knowledge of EWP's or Material Handling equipment is desirable
- Strong customer-oriented approach with a focus on delivering quality service
- Demonstrated ability to prioritize tasks and manage time effectively
- Excellent problem-solving and diagnostic skills
- Ability to read and interpret technical manuals, schematics, and diagrams
- Knowledge of equipment rental companies in Australia will be a definite advantage
- Familiarity with safety protocols and a commitment to adhering to strict safety standards

Pay: $45.00 - $55.00 per hour

Expected hours: 40 per week

**Benefits**:

- Health insurance
- Life insurance
- Professional development assistance
- Travel reimbursement

Schedule:

- Monday to Friday
- Public holidays

Supplemental pay types:

- Overtime pay
- Penalty rates
- Performance bonus

Ability to commute/relocate:

- Sydney, NSW: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- fault finding and vehicle service: 2 years (required)

Licence/Certification:

- EWP Ticket (preferred)
- Australian driving license (required)

Work Authorisation:

- Australia (required)

Willingness to travel:

- 100% (preferred)

Work Location: In person

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