Program Support Officer

6 days ago

Lithgow, Australia Marathon Health AU Full time

Join our vibrant team as a Program Support Officer and make a real impact while providing admin support to young people in Lithgow
- headspace opportunities Posted: Fri, 07 March 2025

**Join Our Dynamic Team as a Program Support Officer**

Are you an energetic and organised superstar with a passion for helping others? Do you thrive in a fast-paced environment and have loads of initiative? If so, we want YOU to be our next **Program Support Officer** at our headspace centre in **Lithgow, NSW (Wiradjuri Countr**y)

As part of our vibrant, close-knit team, you’ll provide exceptional customer service and administrative support while making a real impact in the lives of young people. This full-time role is perfect for someone who’s ready to jump in, get involved, and help us deliver high-quality services in a supportive, feel-good environment.

**What You’ll Be Doing**:

- Be the first friendly face and voice that young people, their families, and friends interact with.
- Handle calls and appointments for clients, staff, and service providers like a pro
- Keep things running smoothly with data entry, scanning, and other admin tasks.
- Maintain accurate, confidential records that help our team deliver exceptional care.
- Ensure the headspace Lithgow centre always looks professional and welcoming.
- Help with client payments, billing, and reports to keep everything in tip-top shape
- Assist with meeting prep, including agendas, minutes, and papers to keep our team on track.

**What We Offer You**:

- **Job satisfaction** - Make a difference every day in the lives of young people in your community.
- **Salary packaging perks** - Boost your take-home pay through exclusive options for not-for-profit employees
- **Generous leave** - 5 weeks of annual leave each year PLUS extra time off over the holidays
- **Professional development** - Grow your skills with a development allowance and access to thousands of training courses.
- **Wellbeing Hub** - Access resources to support your health, fitness, and personal growth.
- **Exclusive offers** - Enjoy discounts on groceries, fuel, and more through our partner programs

**What We’re Looking For**:

- Experience in administration, reception, or customer service.
- A background in youth services or not-for-profit health organizations is a bonus
- A master of organization with top-notch time management skills.
- Someone who can juggle multiple tasks and meet deadlines with ease.
- Strong communication skills and the ability to build relationships
- Proficiency in Microsoft Office (Word, Excel, etc.).
- A keen eye for detail and accuracy
- A team player who thrives in a collaborative environment.
- A passion for working with young people aged 12-25.

**Position details**:

- Lithgow
- Administration
- Full time
- Full Time, Ongoing role

**Date Posted**: Fri, 7 March 2025

**Closing Date**: Sun, 23 March 2025

**Contact**: Samantha Allen

**Phone**: 02 6941 9024

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