Apprenticeship Support Officer

2 weeks ago


Melbourne, Australia SYC Full time

**Are you looking for a role where you can make a difference?**

As an Apprenticeship Support Officer, you will provide tailored mentoring, support and guidance to First Nations apprentices/trainees and employers to complete their apprenticeship or traineeship, ensuring their success. This role will work across Victoria.

In this role, you will provide mentoring services at various stages of the apprenticeship journey, including mentorship, pastoral care, facilitating peer-to-peer mentoring, providing referral information and guidance. This role will involve:

- Providing mentoring and personal support services tailored to the needs of individual First Nations Apprentices and their employers.
- Creating a personalised Tailored Support Plan for each apprentice and employers, respecting their lived experiences and their family/kinship connections.
- Providing early intervention, customised strategic support, and case management services to First Nations Apprentices.
- Support employers to improve employment practices, foster and enhance cultural competency and safe working environment to successfully support First Nations apprentices.
- Hosting meetings or mediation with employers and apprentices to achieve positive outcomes.

**About You**
- Previous experience working effectively with First Nations clients of all ages, including those with high level and complex needs.
- Lived experience and/or established networks with First Nations communities, organisations, or employers.
- Previous experience or background in mentoring or coaching and community development.
- Proficiency in leading, influencing and motivating diverse individuals and/or employers using a coaching and advisory approach to achieve quality apprentice outcomes.
- Strong engagement skills and the ability to interact effectively influence and motivate apprentices and/or employers.
- Time management, organisational skills, and the ability to plan and prioritise to achieve outcomes.
- Strong communication skills, including negotiation, mediation and problem-solving.
- Knowledge of local labour market conditions, industries, and opportunities.
- Knowledge and understanding of Australian Apprenticeship Services and Government Employment Services, RTOs, and Group Training Organisations.

**For this role, you will need to**:

- Complete a Working with Children Check and National Police Check.
- Have possession of a current valid Driver’s License, willingness to drive, and your own registered vehicle with a 4-5-star ANCAP safety rating.
- Be eligible to work in Australia.

**Why join Team SYC?**
- Increase your pay with Salary Packaging options.
- Flexible working arrangements
- Role related vehicle
- Career development opportunities
- Enjoy an additional day off to celebrate your Birthday*
- Wellbeing leave
- Access an additional one week of paid leave each year, through SYC loyalty leave*
- Stay healthy with discounted Corporate Private Health Cover
- Access our free and confidential Employee Assistance Program
- Discounted gym membership for all employees
- Retail and Entertainment discount vouchers
- Enjoy special benefits with Beaurepaires
- Qualifying periods and terms apply.

**About us**

SYC exists so everyone can succeed.

‍We invest back into the community, helping tens of thousands of people every year to create a life without disadvantage, to build sustainable independence and to experience wellbeing in all areas of their lives.

A non-profit human services organisation, SYC was founded in 1958 to support young people experiencing disadvantage in Adelaide. We now operate nationally, supporting more than 57,000 people annually with housing, education, employment, justice, health and disability services.

We are proud to work with people who are passionate and professional, who encourage and value diversity, who are courageous, creative and, most importantly, believe in people’s potential. Our vision of wellbeing, independence, and opportunity for everyone encompasses the people we work with, as well as the people who work for SYC.

**If you match the criteria above, we want to hear from you**

**We’re proud to be a Circle Back Initiative Employer and we commit to respond to every applicant.



  • Melbourne, Australia Apprenticeship Support Australia (ASA) Full time

    **Work options**: Hybrid - Deliver mentoring support to apprentices across metropolitan Melbourne. - Help address challenges for apprentices to increase completions. - Geelong CBD or Melbourne CBD office location with flexible and hybrid working options available. **About us** Apprenticeship Support Australia (ASA) in partnership with the Victorian Chamber...

  • Apprenticeship Mentor

    2 weeks ago


    Melbourne, Australia Apprenticeship Support Australia (ASA) Full time

    **Work options**: Hybrid - Deliver mentoring support to apprentices across metropolitan Melbourne - Help address challenges for apprentices to increase completions - Attractive salary package + fully maintained company vehicle **About us** Apprenticeship Support Australia (ASA) in partnership with the Victorian Chamber of Commerce and Industry (VCCI) is...


  • Melbourne, Australia HIA Apprentices Full time

    **Carpentry Apprenticeship - All years** Do you like the outdoors? Do you have a driver’s license? Do you have transport? Have you thought about an apprenticeship? What about a Career in the Building Industry? If you answered yes to the above and have a can do attitude then we want to hear from you. We have Carpentry apprenticeships available all...


  • Melbourne, Australia HIA Apprentices Full time

    **Apprentice Carpenter - All Years** This is a great opportunity for keen and reliable people, looking for a career pathway to become a qualified carpenter. We have carpentry apprenticeships available in the Melbourne area for an immediate start. If the idea of working with your hands, building structures and working on construction sites appeals to you,...


  • Melbourne, Australia SYC Full time

    **Are you looking for a role where you can make a difference?** As an Apprenticeship Field Officer you will be actively engaging and maintaining strong relationships with diverse stakeholders. Working with employers and First Nations Australian Apprentices, you will facilitate successful commencements and provide ongoing support throughout the...

  • Career Advisor

    2 weeks ago


    Melbourne, Australia Victorian Chamber of Commerce and Industry Full time

    **Deliver career guidance sessions to jobseekers**: - ** Develop and maintain relationships with key stakeholders**: - **Exciting opportunity to join Victoria's most influential independent business body** **About us** As part of the Victorian Chamber of Commerce of Industry (VCCI) network of brands, Apprenticeship Support Australia has been contracted...


  • Melbourne, Australia Apprenticeship Careers Australia Full time

    **Required Skills**: **Role Description**: - **No industry experience necessary**: - **Gain valuable industry experience**: - **Work close to home - Glen Waverley location**: - **Gain a fully funded Certificate III Individual Support, or Certificate IV in Disability** Apprenticeship Careers Australia (ACA) are seeking a dedicated and compassionate...


  • Melbourne, Australia AGA Full time

    **About AGA**: For more than 30 years AGA has delivered a wide range of employment and training solutions to our industry partners. As a group training organisation, registered training organisation and apprenticeship network provider AGA works across many industries and vocations as a specialist provider of apprenticeship and traineeship services. **About...


  • Melbourne, Victoria, Australia Paragon Skills Full time

    Job DescriptionAmazing opportunity to join Leaps & Bounds Nursery.We are seeking to appoint a Nursery Apprentice.You will be joining a nursery where the team is supportive, happy, and enthusiastic about creating amazing experiences for children.Your responsibilities include assisting team members in providing the highest standard of care and education for...


  • Melbourne, Australia Department of Jobs, Skills, Industry and Regions Full time

    Location: Melbourne | CBD Job type: Full time / 2 years Organisation: Department of Jobs, Skills, Industry and Regions **Salary**: $95,102 - $107,905 Occupation: Administration/Secretarial Reference: VG/101267 The Department of Jobs, Skills, Industry and Regions is focused on growing Victoria’s prosperity, building the productive capacity of our...