Apprenticeship Field Officer Team Leader

1 week ago

Melbourne, Australia CoAct Full time

**Introduction**:
If you're passionate about motivating, mentoring, coaching and leading an exceptional frontline team, this role is perfect for you

Busy at Work, the Apprenticeship Community is a national collective of Australian Apprenticeship Support Services providers, with over 40 years of experience in connecting employers and apprentices. We offer advice and tailored support for apprentices, trainees, and businesses to support successful careers and skilled, productive workplaces.

**Description**:
**As our Apprenticeship Field Officer Team Leader, you will**:
Spearhead a strong sales culture to boost traineeships and apprenticeships through our Australian Apprenticeship Support Services program. Drive performance, meet contractual obligations, and make an impact in the region.

**Some of the key responsibilities are**:
Support the State Manager in recruitment, retention, and performance management of the AFO team to meet team objectives
Collaborate closely with the National Mentoring Manager and State Manager-VIC to achieve common goals
Assist in driving business strategy and performance, ensuring team activities align with set KPIs and contractual timeframes
Utilize the Customer Record System (CRM) effectively for traineeship and apprenticeship advisors
Provide quality reporting on Universal and In-training performance for internal and government purposes
Achieve sign-up targets at a high level, exceeding personal and team KPIs by driving team performance
Ensure delivery of quality sign-up experiences with a strong customer service focus
Oversee effective administration of training contracts, including related forms and claims, to meet guidelines and deadlines

**Skills and Experiences**:
A little about you

A skilled communicator who connects with empathy and builds relationships based on trust and integrity
Strong account management skills, maximizing business opportunities with existing clients
Strategic thinker implementing continuous improvement initiatives
Self-motivated team player with a demonstrated enthusiastic approach to day-to-day business operations
Confidence working autonomously, driven to exceed KPIs and targets
Proven ability to foster and maintain strong relationships with employers, RTOs, and industry stakeholders
Proven ability in high level business analysis and performance enhancement initiatives
Understanding of the key financial drivers necessary to grow and sustain a successful business success
In-depth knowledge of apprenticeship policies, procedures, and government forms
Relevant degree and qualifications

Why us?

Full-time contract until June 30, 2026
**Tools of Trade**: training, vehicle, laptop, and phone
Flexible working arrangements
Competitive Salary packaging (save on tax)
Mobile, health and wellbeing allowance
Additional wellbeing leave (extra 13 days on top of your annual and personal leave)
Corporate health insurance discounts
Employer of Choice in The Australian Business Awards 2021

Your Next Steps

At CoAct, diversity and inclusivity are core values. We believe in equal opportunities for all and welcome qualified applicants from diverse backgrounds, including race, religion, gender identity, sexual orientation, disability, and age.

All successful applicants will be required to complete criminal history verification and may be required to undergo a working with children check.

  • Apprenticeship Field Officer Team Leader

    1 week ago

    Melbourne, Victoria, Australia Coact Full time

    **Introduction**:If you're passionate about motivating, mentoring, coaching and leading an exceptional frontline team, this role is perfect for youBusy at Work, the Apprenticeship Community is a national collective of Australian Apprenticeship Support Services providers, with over 40 years of experience in connecting employers and apprentices. We offer...

  • Apprenticeship Field Officer

    2 weeks ago

    Melbourne, Australia CoAct Full time

    **Introduction**: Dive into this dynamic role of Apprenticeship Field Officer! Take charge of your region, surpass KPIs, and enjoy the support of a dedicated team across Victoria. Busy at Work, the Apprenticeship Community is a national collective of Australian Apprenticeship Support Services providers, with over 40 years of experience in connecting...

  • Apprenticeship Field Officer

    2 weeks ago

    Melbourne, Victoria, Australia Coact Full time

    **Introduction**:Dive into this dynamic role of Apprenticeship Field Officer Take charge of your region, surpass KPIs, and enjoy the support of a dedicated team across Victoria.Busy at Work, the Apprenticeship Community is a national collective of Australian Apprenticeship Support Services providers, with over 40 years of experience in connecting employers...

  • Apprenticeship Field Officer

    2 weeks ago

    Melbourne, Victoria, Australia Syc Full time

    **Are you looking for a role where you can make a difference?**As an Apprenticeship Field Officer you will be actively engaging and maintaining strong relationships with diverse stakeholders. Working with employers and First Nations Australian Apprentices, you will facilitate successful commencements and provide ongoing support throughout the apprenticeship...

  • Apprenticeship Field Officer-

    1 week ago

    Melbourne, Victoria, Australia Syc Full time

    **Are you looking for a role where you can make a difference?**As an Apprenticeship Field Officer you will be actively engaging and maintaining strong relationships with diverse stakeholders. Working with employers and First Nations Australian Apprentices, you will facilitate successful commencements and provide ongoing support throughout the apprenticeship...

  • Apprenticeship Mentor

    5 days ago

    Melbourne, Australia Apprenticeship Support Australia (ASA) Full time

    **Work options**: Hybrid - Deliver mentoring support to apprentices across metropolitan Melbourne - Help address challenges for apprentices to increase completions - Attractive salary package + fully maintained company vehicle **About us** Apprenticeship Support Australia (ASA) in partnership with the Victorian Chamber of Commerce and Industry (VCCI) is...

  • Apprenticeship Support Team Leader

    2 weeks ago

    Melbourne, Victoria, Australia Chisholm Institute Full time

    The Apprenticeship Support Program, delivered by the Victorian Government's Department of Jobs, Skills, Industry and Regions, aims to deliver high-quality assistance to Apprentices, to support positive outcomes throughout the apprenticeship journey.The Team Leader - Apprentice Support is responsible for leading a dedicated team to deliver a high-quality,...

  • Team Lead

    1 week ago

    Melbourne, Victoria, Australia beBeeLeadership Full time $90,000 - $120,000

    Job Title: Team LeaderWe are seeking an exceptional leader to spearhead our team of frontline Field Officers. As a Team Leader, you will be responsible for motivating and mentoring your team to achieve outstanding results in promoting apprenticeships and traineeships.Main Responsibilities:Support the State Manager in recruitment, retention, and performance...

  • Apprenticeship Field Officer-

    1 week ago

    Melbourne, Australia SYC Full time

    **Are you looking for a role where you can make a difference?** As an Apprenticeship Field Officer you will be actively engaging and maintaining strong relationships with diverse stakeholders. Working with employers and First Nations Australian Apprentices, you will facilitate successful commencements and provide ongoing support throughout the...

  • Carpentry Apprenticeship

    5 days ago

    Melbourne, Australia HIA Apprentices Full time

    **Apprentice Carpenter - All Years** This is a great opportunity for keen and reliable people, looking for a career pathway to become a qualified carpenter. We have carpentry apprenticeships available in the Melbourne area for an immediate start. If the idea of working with your hands, building structures and working on construction sites appeals to you,...