Apprenticeship Field Officer Team Leader

5 days ago

Melbourne, Australia CoAct Full time

**Introduction**:
If you're passionate about motivating, mentoring, coaching and leading an exceptional frontline team, this role is perfect for you

Busy at Work, the Apprenticeship Community is a national collective of Australian Apprenticeship Support Services providers, with over 40 years of experience in connecting employers and apprentices. We offer advice and tailored support for apprentices, trainees, and businesses to support successful careers and skilled, productive workplaces.

**Description**:
**As our Apprenticeship Field Officer Team Leader, you will**:
Spearhead a strong sales culture to boost traineeships and apprenticeships through our Australian Apprenticeship Support Services program. Drive performance, meet contractual obligations, and make an impact in the region.

**Some of the key responsibilities are**:
Support the State Manager in recruitment, retention, and performance management of the AFO team to meet team objectives
Collaborate closely with the National Mentoring Manager and State Manager-VIC to achieve common goals
Assist in driving business strategy and performance, ensuring team activities align with set KPIs and contractual timeframes
Utilize the Customer Record System (CRM) effectively for traineeship and apprenticeship advisors
Provide quality reporting on Universal and In-training performance for internal and government purposes
Achieve sign-up targets at a high level, exceeding personal and team KPIs by driving team performance
Ensure delivery of quality sign-up experiences with a strong customer service focus
Oversee effective administration of training contracts, including related forms and claims, to meet guidelines and deadlines

**Skills and Experiences**:
A little about you

A skilled communicator who connects with empathy and builds relationships based on trust and integrity
Strong account management skills, maximizing business opportunities with existing clients
Strategic thinker implementing continuous improvement initiatives
Self-motivated team player with a demonstrated enthusiastic approach to day-to-day business operations
Confidence working autonomously, driven to exceed KPIs and targets
Proven ability to foster and maintain strong relationships with employers, RTOs, and industry stakeholders
Proven ability in high level business analysis and performance enhancement initiatives
Understanding of the key financial drivers necessary to grow and sustain a successful business success
In-depth knowledge of apprenticeship policies, procedures, and government forms
Relevant degree and qualifications

Why us?

Full-time contract until June 30, 2026
**Tools of Trade**: training, vehicle, laptop, and phone
Flexible working arrangements
Competitive Salary packaging (save on tax)
Mobile, health and wellbeing allowance
Additional wellbeing leave (extra 13 days on top of your annual and personal leave)
Corporate health insurance discounts
Employer of Choice in The Australian Business Awards 2021

Your Next Steps

At CoAct, diversity and inclusivity are core values. We believe in equal opportunities for all and welcome qualified applicants from diverse backgrounds, including race, religion, gender identity, sexual orientation, disability, and age.

All successful applicants will be required to complete criminal history verification and may be required to undergo a working with children check.

  • Apprenticeship Field Officer

    1 week ago

    Melbourne, Australia CoAct Full time

    **Introduction**: Dive into this dynamic role of Apprenticeship Field Officer! Take charge of your region, surpass KPIs, and enjoy the support of a dedicated team across Victoria. Busy at Work, the Apprenticeship Community is a national collective of Australian Apprenticeship Support Services providers, with over 40 years of experience in connecting...

  • Apprenticeship Mentor

    2 days ago

    Melbourne, Australia Apprenticeship Support Australia (ASA) Full time

    **Work options**: Hybrid - Deliver mentoring support to apprentices across metropolitan Melbourne - Help address challenges for apprentices to increase completions - Attractive salary package + fully maintained company vehicle **About us** Apprenticeship Support Australia (ASA) in partnership with the Victorian Chamber of Commerce and Industry (VCCI) is...

  • Apprenticeship Field Officer-

    3 days ago

    Melbourne, Australia SYC Full time

    **Are you looking for a role where you can make a difference?** As an Apprenticeship Field Officer you will be actively engaging and maintaining strong relationships with diverse stakeholders. Working with employers and First Nations Australian Apprentices, you will facilitate successful commencements and provide ongoing support throughout the...

  • Carpentry Apprenticeship

    3 days ago

    Melbourne, Australia HIA Apprentices Full time

    **Apprentice Carpenter - All Years** This is a great opportunity for keen and reliable people, looking for a career pathway to become a qualified carpenter. We have carpentry apprenticeships available in the Melbourne area for an immediate start. If the idea of working with your hands, building structures and working on construction sites appeals to you,...

  • Air Conditioning

    5 days ago

    Melbourne, Australia Ai Group Apprentice and Trainee Centre Full time

    **Complete your Air Conditioning & Refrigeration apprenticeship with an industry leading organisation** *** **Learn from industry leaders** *** **All PPE provided throughout the apprenticeship** *** **Gain a Certificate III in Air Conditioning and Refrigeration** *** Our host employer, **Aggreko** is the global leader in generator and temperature...

  • Field Service Team Leader

    2 weeks ago

    Melbourne, Australia Smiths Group Full time

    REF: - DETECTIONAPAC01282- DIVISION: - Smiths Detection- JOB FUNCTION: - After Sales Service RepairAbout Us **SMITHS DETECTION MAKING THE WORLD A SAFER PLACE** Every minute of every day, in nearly every country across the globe, Smiths Detection people and technology make the world a safer place. We safeguard people, business and infrastructure with the...

  • Field Service Team Leader

    1 week ago

    Melbourne, Australia Smiths Group Full time

    REF: - DETECTIONAPAC01282- DIVISION: - Smiths Detection- JOB FUNCTION: - After Sales Service RepairAbout Us **SMITHS DETECTION MAKING THE WORLD A SAFER PLACE** Every minute of every day, in nearly every country across the globe, Smiths Detection people and technology make the world a safer place. We safeguard people, business and infrastructure with the...

  • Aasn Business Consultant Team Leader

    5 days ago

    Melbourne, Australia IntoWork Australia Full time

    **Location**: - Melbourne, Victoria**Category**: - Sales **Work type**: - Permanent **AASN Business Consultant Team Leader** FindStaff are currently seeking an experienced and enthusiastic Business Consultant Team Leader to join the AASN Team within Mas in East or West Melbourne, VIC. - Flexible Working Arrangements - All Assets Provided, Including...

  • Printer Apprenticeship

    2 weeks ago

    Melbourne, Australia Programmed PERSOLKELLY Full time

    Opportunity to earn while you learn - On-going coaching, support and mentoring from qualified professionals - Complete a Nationally Recognised Qualification Discover Your Passion in Uniform Printing! Join Our Printing Apprenticeship in Bangholme, VIC! Are you ready to infuse style and functionality into every stitch? Step into the dynamic world of uniform...

  • Field Services Team Leader

    1 week ago

    Melbourne, Victoria, Australia Opteon Full time $90,000 - $120,000 per year

    About us:Opteon is reimagining the future of property solutions. As the leading valuation insights firm across Australia, New Zealand, and the US, we deliver trusted insights by combining human expertise with industry-leading tech.But we're more than that. At Opteon, value means investing in our people, too. We do this through flexible work, mentoring, and...