Training Coordinator

**WHO WE ARE**

Through Builders Academy Australia and City-Wide Building & Training Services, we provide the Australian Building and Construction industry with outstanding industry trained building and construction tradespeople.

With over 9000 successful graduates, and 4000 current students, we consist of two registered training organisation entities: House of Learning Pty Ltd - Builders Academy Australia (RTO: 21583) and City-Wide Building & Training Services Pty Ltd (CWBTS) (RTO: 91138). BAA is an approved CRICOS Provider, code: 03760B.

The quality outcomes we help our students achieve have been recognised through us winning our category at the Victorian Training Awards in 2018, 2020 and 2021, as well as winning the best small RTO in Australia category at the 2020 Australian Training Awards.

We are proud to be part of UP Education who for over 25 years, has built an innovative, student-centred global learning community, currently operating 30+ campuses in 10 locations across New Zealand and Australia.

**THE OPPORTUNITY**

This important role will report to the General Manager - Training Operations and work with other Coordinators within the Training Operations team to support the quality and compliance of Trainers and Assessors delivering across both Registered Training Organisations across 4 Australian States to both domestic and international students. This delivery includes Pre-Apprenticeship, Apprenticeship and Traineeship activity as well as Management training both in classroom environments and via our live and interactive virtual classroom environment.

This role will work with other across the Training Operations team to support process aligned with ensuring only the highest quality training delivery occurs across Australia to achieve great outcomes for students and employers. In addition to this hands-on focus in ensuring that each student’s journey is a positive one, a focus will be required of effective relationship management with a range of stakeholders and business partners.

Based at our St Kilda Road Head office, you will work closely with other department heads to ensure that all aspects of the day-to-day delivery and assessment are being delivered professionally, using high quality training resources and assessments and in line with statutory and company obligations.

**Key Tasks include;**

This role is to undertake the following key tasks for both Builders Academy Australia and CWBTS:

- Working with the Training Operations team regarding the induction, coordination of, and capacity building of trainers and assessors in relation to best practice when using resources and assessment tools and delivering training and assessment services;
- Driving the performance of Trainers and Assessors to ensure that all compliance and quality requirements are being met and exceeded through professional development and support initiatives;
- Working with the Training Operations team to effectively schedule Trainers and Assessors for educational delivery;
- Ensure that delivery and assessment occurs at the quality required by the organisation whilst ensuring supporting student retention and satisfaction rates desired;
- Working in combination with the compliance department in reviewing, updating and implementing policy and procedure documents relating to the _Standards for Registered Training Organisations 2015_ (RTO Standards), and State and Federal funding contracts in relation to training and assessment activity;
- Supporting all human resource management functions for direct reports including the assurance that trainer files meet all currency and compliance requirements;

**WHO YOU ARE**

We are seeking a highly motivated and hands-on individual who upholds the highest standards and will lead by example. You will have demonstrated success in a similar senior role within an RTO environment and have a commitment to ensuring best practice.

It will be critical that the successful applicant can create and foster close working relationships with all key staff within the team. To do this they will be a good communicator, supportive and have a 'can-do' attitude.

**Skills, Experience & Qualifications**:

- Experience in coordinating and supporting high performing teams in the tertiary education sector;
- Hold an operational current working knowledge of the Standards for Registered Training Organisations 2015 (RTO Standards);
- Have experience regarding operational and compliance requirements in relation to training and assessment in the VET sector;
- Outstanding interpersonal & communication skills;
- Certificate IV or Diploma in TAE or higher level educational qualifications (desirable);
- Qualification in Human Resources, Business Management or similar (desirable);
- Ability to meet ASQA Fit & Proper persons requirements.