Associate Director, Consumer Affairs

3 days ago

Melbourne City Centre, Australia NAB Full time

Associate Director, Consumer Affairs
- Job number: 798686
- Primary position location: VIC- Melbourne CBD
- Category: Operations
- Category: Project Management
- Category: Strategy
- Work type: Permanent Full time
- Closing at: Feb 16 2025 at 23:55 AEDT

**Favourite**

- **We are empowered to make a positive difference for customers and communities.**:

- **Everyone is given the opportunity to learn, grow and achieve.**:

- **Make a genuine difference through the work you do.**

**In this Associate Director,**Consumer Affairs** role, you will**
- Develop community engagement strategies and deliver partnership programs to support customers in need, which align with Group Sustainability Priorities
- Support Head of Consumer Affairs to deliver Affordable Housing Impact Strategy, Affordable Housing Council Secretariat and Executive stakeholder engagement to drive housing solutions for customers.
- Develop and implement community engagement programs to support NAB’s customer-centric culture.
- Identify and develop key partnership opportunities to build NAB’s reputation and relationships with customers.
- Own and manage key internal and external stakeholder relationships to deliver programs.
- Informal leadership of team members to enable colleagues to engage with customer/community engagement activities.
- Design and deliver effective measurement programs to assess program success and drive improvements.
- Liaise with Communications and Government and Public Policy teams on key programs to maximise strategic reputation outcomes.
- Liaise with NAB Foundation on appropriate philanthropic opportunities.

**What you’ll bring**
- At least 5-7 years’ experience in relevant roles.
- Community programs and partnership management preferred.
- Coordinating complex programs with multiple stakeholders.
- Driving reputation-building projects preferred
- Relevant tertiary qualification (Commerce/Business/Sustainability management) preferred.
- Customer centricity, commercial acumen, stakeholder and project management, creative and clear communication.

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB**

Unsolicited CVs from agencies will not be accepted.

LI-DNI

  • Associate Director, Consumer Affairs

    5 days ago

    Melbourne City Centre, Australia NAB Full time

    Associate Director, Consumer Affairs - Job number: 800538 - Primary position location: VIC- Melbourne CBD - Primary position location: VIC- Melbourne inner - Category: Marketing, Communications & Corporate Affairs - Work type: Fixed term Full time - Work type: Permanent Full time - Closing at: May 6 2025 - 23:55 AEST **Favourite** - **We are empowered to...

  • Associate Director, Corporate Affairs

    2 weeks ago

    Melbourne, Victoria, Australia Airwallex Full time

    Join to apply for the Associate Director, Corporate Affairs role at Airwallex1 day ago Be among the first 25 applicantsJoin to apply for the Associate Director, Corporate Affairs role at AirwallexGet AI-powered advice on this job and more exclusive features.About AirwallexAirwallex is the only unified payments and financial platform for global...

  • Associate Client Director, Public And Government Affairs

    2 weeks ago

    Melbourne, Victoria, Australia Dje Holdings Full time

    Edelman Australia is seeking a passionate corporate and public affairs communications professional to deliver advisory services to our impressive and growing roster of clients.This is unique opportunity to take on a dual role, in a newly developed offering, which reports to both the Head of Corporate and the company's Public and Government Affairs Lead, and...

  • Associate Director, Corporate Affairs

    6 days ago

    Melbourne, Victoria, Australia Airwallex Full time

    Join to apply for the Associate Director, Corporate Affairs role at Airwallex1 day ago Be among the first 25 applicantsJoin to apply for the Associate Director, Corporate Affairs role at AirwallexGet AI-powered advice on this job and more exclusive features.About AirwallexAirwallex is the only unified payments and financial platform for global businesses....

  • Associate Client Director, Public and Government Affairs

    3 weeks ago

    Melbourne, Victoria, Australia DJE Holdings Full time

    Edelman Australia is seeking a passionate corporate and public affairs communications professional to deliver advisory services to our impressive and growing roster of clients.This is unique opportunity to take on a dual role, in a newly developed offering, which reports to both the Head of Corporate and the company's Public and Government Affairs Lead, and...

  • Associate Client Director, Public and Government Affairs

    3 weeks ago

    Melbourne, Victoria, Australia DJE Holdings Full time

    Edelman Australia is seeking a passionate corporate and public affairs communications professional to deliver advisory services to our impressive and growing roster of clients.This is unique opportunity to take on a dual role, in a newly developed offering, which reports to both the Head of Corporate and the company's Public and Government Affairs Lead, and...

  • Senior Regulatory Affairs Associate

    2 weeks ago

    Melbourne, Victoria, Australia DBG Health Pty Full time

    OverviewSenior Regulatory Affairs Associate to join our high-performing Regulatory Affairs team.About DBG Health & Arrotex PharmaceuticalsDBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne. With a team of over 1,500 dedicated professionals, we are committed to delivering affordable and innovative solutions...

  • Senior Regulatory Affairs Associate

    1 week ago

    Melbourne, Victoria, Australia DBG Health Pty Full time

    OverviewSenior Regulatory Affairs Associate to join our high-performing Regulatory Affairs team.About DBG Health & Arrotex PharmaceuticalsDBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne. With a team of over 1,500 dedicated professionals, we are committed to delivering affordable and innovative solutions...

  • Associate Director Sustainability

    2 weeks ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: VIC- Melbourne CBD - **Showcase your knowledge and experience in ESG issues such as consumer affairs, disaster resilience, philanthropy, Indigenous reconciliation action**: - **Be a key contributor to this passionate team** **About the Role** As an Associate Director Sustainability, you will input into the...

  • Policy Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeePolicy Full time $78,000 - $104,000

    About the Role">The Department of Government Services (DGS) was established to enhance the experience of doing business and interacting with the Victorian government.This department brings together important day-to-day services in one location to make things easy and seamless for Victorians and businesses. By connecting and digitising systems and platforms...