Customer Service

1 week ago

Beenleigh, Australia The Workwear Shed Full time

We are on a hunt fo

a Customer Service hero Do you have

he knack
- making customers

love you?
- ho Are We? The
- kwear Shed started i

07 and is o
- of the fastest growing independent f

ily owned Workwear
- PPE supplier in Log

Gold Coast. We have expe
- Plan and prioritise of Customer Service activities towards achieving agreed business aims, - especially managing personal time and productivity.
- To represent the interests of The Workwear Shed and provide the best possible service to the customers on a ongoing basis
- Ensure that appropriate pricing and terms are maintained for all accounts in line with Customer contract prices.
- Ensures the customers expectation are being delivered for the timely and quality delivery of all contracted services/products as described in the agreement between the customer and The Workwear Shed.
- Respond to customer enquiries using appropriate methods.
- Attend training and to develop relevant knowledge, techniques and skills.
- To effectively and accurately represent The Workwear Shed to the customer/vendor in all coordination and service efforts.
- To co-operate with all members of The Workwear Shed to help achieve team objectives for the overall success of The Workwear Shed.
- Identifying sales leads and passing these onto other departments where you are not able to assist (or you are not the appropriate person to follow-up)
- To maintain the highest standards of professionalism through effective communication, teamwork, attention to detail (such as preparation and monthly reporting), high ethical standards, and a commitment to achieve good business results. The personal skills that are required for the job:

- Computer Savy. Microsoft Excel skills desirable
- Having a friendly and engaging personality.
- Should have a confident manner.
- Must be helpful and polite.
- Self-motivated
- Exceptional attention to detail
- Be a problem solver, not a spotter
- Able to work as part of a team. Full training will be provided in all aspects of product knowledge and range. Available for immediate start. Job Type: Permanent Pay: $47,500.00 - $50,000.00 per year Benefits:

- Employee discount Schedule:

- Monday to Friday
- Weekend availability Experience:

- Customer service: 1 year (preferred) Work Authorisation:

- Australia (required) Work Location: In person

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