Reservations Specialist

1 week ago

Sydney, Australia Voyages Indigenous Tourism Australia Full time

Voyages Indigenous Tourism Australia offers experience-based holidays in spectacular wilderness locations, including Ayers Rock Resort in the iconic Red Centre and tourism facilities in Mossman Gorge, located in tropical Queensland. Through enriching experiences, incredible natural beauty, and a suite of activities and attractions we aspire to have every guests feeling...Just WOW.

More importantly, Voyages has a strong commitment to social responsibility and strive to give back and support the people and communities in which we operate through Indigenous training, employment and economic development.

**_This position is based at Voyages Corporate Office, Sydney._**

**What's in it for you?**
In addition to exposure to some of the greatest natural wonders of the world, hardworking team and positive work culture you will experience a hybrid working environment with flexible working from home. Competitive pay, resort discounts and travel to Ayers Rock Resort

**Your key role will see you**:

- Maximising Voyages revenue through closing sales opportunities, including opportunities to upsell or cross sell.
- Completing administrative processes that support the reservations process or other service issues.

**You will have**:

- 2-3 years' experience in a similar customer service role, preferably in hotel reservations or travel
- Knowledge of Microsoft packages (Word, Excel, Outlook)
- Knowledge of Micros Fidelio Opera Reservations or Property Management System and/or other Hotel Front Office Systems (preferred)
- Sound knowledge of hotels and resorts, their services, and facilities (preferred)
- To be eligible to work at Voyages Indigenous Tourism Australia you will be required to be fully vaccinated against COVID-19.
- A National Criminal History Check is a mandatory step in the recruitment process.

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