Tours and Reservations Specialist

1 week ago

Sydney, Australia Justified Talent Pty Ltd Full time

**Converting inbound leads**:

- ** Beautiful, central location at Barangaroo**:

- ** Stand out product offering**:

- ** International travel**

**International Leisure Travel. It's your passion. Your jam. Your happy place. Right? And have you heard the news? Aussies are back in the international travel game in big numbers again...**

For the past seven years, Liberty Tours has been building a portfolio and offering its packages to travel agencies. With the introduction of their team of Business Development Managers in the last year or so, they have now emerged as the go-to supplier for many. Join them on their journey to become a leader in mid-market tours by 2027.

Right now, we're looking for a friendly, professional and organised individual to join Liberty Tours, supporting the Business Development Managers, as a **Tours and Reservations Specialist.**

**About Liberty Tours...**

It’s a company that believes that travel is not just about visiting places but creating unforgettable memories.

Their carefully crafted itineraries cater to all tastes, from captivating highlight tours to immersive tailor-made group experiences. With Liberty, travellers delve deeper into each destination, uncovering hidden gems and forging unforgettable memories.

Clients travel confidently with their experienced guides who share their expertise and passion for discovery, ensuring every moment is enriching and enjoyable. Helping Liberty Tours rise up from a medium-sized operator to the major league will take hard work, imagination and creativity - but it will be fun This is your opportunity to embrace the extraordinary.

**Who are you?**

Holding a minimum Cert 3 in Travel, you have travel industry experience in international leisure tours, although it doesn't matter what the segment is... what matters is that you are **passionate about it and will generate exceptional sales results**. In addition, people probably describe you as:

- A quick learner and commercially savvy;
- Good at juggling multiple priorities at the same time;
- Very goal-driven and energetic;
- Self-confident but not overbearing;
- Someone who enjoys interacting with all manner of people;
- A creative and adaptable thinker;
- Comfortable in taking charge of sales situations when needed;
- Resilient;
- Pro-active and keen to take the initiative;
- Good at reading people; and
- Methodologically able to approach the sales process in a well-organised way

**The gig**

As a Tours and Reservations Specialist at Liberty Tours, you'll be at the heart of their operations, driving sales through travel agencies and direct clients. Your role will involve explaining Liberty's exciting travel packages, closing sales, and ensuring bookings are fulfilled seamlessly. You'll work closely with the Business Development Managers to receive and close leads from travel agencies and be the friendly, professional point of contact for all direct client inquiries.

You will be responsible for
- ** Sales Execution**: Engage travel agencies and direct clients with enthusiasm, promoting Liberty's travel packages and closing sales to meet or exceed targets.
- ** Lead Management**: Collaborate with Business Development Managers to efficiently receive, manage, and close leads generated by travel agencies and other sources.
- ** Customer Support**: Provide knowledgeable, prompt responses to client inquiries, explaining package details and customising options to match client needs.
- ** Booking Coordination**: Handle end-to-end booking processes to ensure a smooth, enjoyable experience for clients, managing any necessary changes or confirmations with third-party providers.
- ** Client Relationship Building**: Cultivate a professional, warm connection with each client, serving as their go-to contact for updates, information, and follow-up support.
- ** Sales Administration**: Accurately process payments, issue confirmations, and keep thorough records of transactions, client preferences, and booking details.
- ** Problem Resolution**: Quickly address any travel disruptions or last-minute changes to maintain client satisfaction and uphold the company’s high service standards.
- ** Reporting**: Track key metrics, such as sales performance and customer feedback, and report back to management regularly.

**Why would you?**
- Industry-leading salary - $70K plus Super plus international travel
- Entrepreneurial and progressive owners/leaders
- A beautiful office to work from in the new Barangaroo Tower
- Great clients
- International travel is part of the deal, both for product knowledge and your personal/professional development

  • Tour Guide

    3 weeks ago

    Sydney, Australia Anderson's Tours Full time

    **Tour Guide / Driver** **Generous w**age + performance incentives and tips** **Casual employment** Anderson’s Tours, Sydney’s premier award winning small group tour operator has an exciting opportunity for capable and motivated people to join our team. We believe our people are our success and strengthen our ability to provide a spectacular...

  • Tour Guide

    4 weeks ago

    Sydney, Australia Anderson's Tours Full time

    **Tour Guide / Driver** **Generous wage + performance incentives & bonuses** **Casual employment** Anderson’s Tours, Sydney’s premier award winning small group tour operator has an exciting opportunity for capable and motivated people to join our team. We believe our people are our success and strengthen our ability to provide a spectacular...

  • Tour Product Specialist

    10 hours ago

    Sydney, New South Wales, Australia Collette Full time

    Collette is seeking a Product Specialist to join our Product Team. This is a hybrid role, a combination of remote and time in the Sydney office (located in the CBD).ABOUT COLLETTE: Let Us Show You the WorldThere has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the...

  • Air Reservations Coordinator

    3 weeks ago

    North Sydney, Australia Collette Full time

    Collette is seeking an **Air Coordinator** to join our Air Operations Team. This role is temporarily remote but may be hybrid in the future. **About Collette: Let Us Show You the World** There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest...

  • Tour Operations Specialist

    9 hours ago

    Sydney, New South Wales, Australia Collette Full time

    About ColletteCompany OverviewCollette is a family-owned business that has been leading the travel industry in innovation and expertise for years. Our team is passionate about fulfilling travel dreams and shaping the company's future.We are committed to creating incredible experiences for our guests and being part of a value-oriented team that cares for one...

  • Reservations Specialist

    6 days ago

    Sydney, Australia Voyages Indigenous Tourism Australia Full time

    Sydney, New South Wales- Permanent / Full Time- Closing Date: December 14th, 2024 Voyages Indigenous Tourism Australia offers experience-based holidays in spectacular wilderness locations, including Ayers Rock Resort in the iconic Red Centre and tourism facilities in Mossman Gorge, located in tropical Queensland. **_This role is located at our office in...

  • Tour Operations Consultant

    4 weeks ago

    Sydney, Australia AA Appointments Full time

    **Tour Operations Consultant - NSW** Bring your expectational customer service skills, strong operations skills and dedication to this luxury tour operator in Sydney. **The R**ole** Specialising in history, culture and art tours around the globe this reputable travel company is the one to join. Reporting to the Head of Operations you will be responsible...

  • Tour Operations Coordinator

    3 weeks ago

    Sydney, Australia AA Appointments Full time

    **WINNING ROLE!** **TRAVEL OPERATIONS COORDINATOR** **INTERNATIONAL TOURING COMPANY** **SYDNEY BASED - TOP SALARY PACKAGE** **The Role**: Bring your expectational customer service skills, strong operations skills and dedication to this luxury tour operator in Sydney. Specialising in all things luxury in Australian/New Zealand tours, this reputable travel...

  • Tour Operations Consultant

    11 hours ago

    Sydney, Australia AA Appointments Full time

    **Tour Operations Consultant - NSW** Bring your expectational customer service skills, strong operations skills and dedication to this luxury tour operator in Sydney. **The R**ole** Specialising in history, culture and art tours around the globe this reputable travel company is the one to join. Reporting to the Head of Operations you will be responsible...

  • Reservations Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Meriton Group Full time

    Meriton Suites Australia is seeking a dynamic and detail-oriented Reservations Specialist to assist with maximising hotel room reservations and delivering an authentic guest experience in collaboration with our operations team.About the RoleAs a Reservations Specialist, you will be responsible for the first impression of Meriton Suites Australia. You will...

  • Ticketing and Reservations Specialist

    2 weeks ago

    Sydney, New South Wales, Australia LinkedIn - Jobboard Full time

    (Virtual) Ticketing and Reservations SpecialistJoin to apply for the (Virtual) Ticketing and Reservations Specialist role at Your Getaway Destinations.This is a remote position.Join Our Dynamic Team in the Travel IndustryWe're seeking ambitious and outgoing individuals who thrive in customer service. If you have a background in Customer Service, your...

  • Travel Operations

    6 days ago

    Sydney Central Business District, Australia Travel Trade Recruitment Full time

    $60000 - $70000 per annum + super + bonuses Sydney CBD, New South Wales - Operations/Back office, Reservations, Wholesale/Tour Op's - Permanent 4969BS1 Favourite **A busy tour company are hiring experienced Reservations Consultants Operations Coordinators. Excellent perks!** *** **JOB DESCRIPTION** - Offering exceptional customer service in all...

  • Tourism Reservation Specialist

    10 hours ago

    Sydney, New South Wales, Australia Voyages Indigenous Tourism Australia Full time

    **About the Role:**We are seeking a highly motivated and organized individual to join our Reservations team as a Tourism Reservation Specialist. As a key member of our team, you will be responsible for managing group reservations end-to-end, ensuring accuracy and alignment with trade partner requirements.**Key Responsibilities:Delivering superior customer...

  • Tour Product Manager

    4 weeks ago

    Sydney, Australia AA Appointments Full time

    Bring your exceptional itinerary planning, creativity and supplier relationship skills to this exciting product role within a leading tour operator. **The Company** - This well respected and highly reputable tour company is known for their expertise in designing and operating special interest tours, domestically and internationally. - They are now looking...

  • Reservations Consultant

    3 weeks ago

    Sydney, Australia Collette Full time

    **Collette is seeking Reservations Consultants to join our Australia Team. This is a remote opportunity, but you must reside in Australia..** **ABOUT COLLETTE: Let Us Show You the World** There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest...

  • Luxury Tour Operations Consultant

    3 weeks ago

    Sydney, Australia AA Appointments Full time

    **DREAMING OF A NEW JOB THIS CHRISTMAS?** **LUXURY TOUR OPERATIONS CONSULTANT** **SYDNEY - TOP SALARY PACKAGE** Bring your expectational customer service skills, strong operations skills and dedication to this luxury tour operator in Sydney. **The Role** Specialising in all things luxury in Australian/New Zealand tours, this reputable travel company is...

  • Head of Tour Operations

    7 days ago

    Sydney, Australia AA Appointments Full time

    Bring your exceptional people management skills and tour operations experience together when you join this award winning tour company. The Company Our client is a leading operator of special interest and cultural tours that boasts career progression and fantastic benefits. They are currently seeking a talented HEAD OF TOUR OPERATIONS to lead their dynamic...

  • Reservations Consultant

    6 days ago

    Sydney, Australia Collette Full time

    Collette is seeking **Reservations Consultants** to join our Australia Team. This is a Work from Home role. **ABOUT COLLETTE: Let Us Show You the World** There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette...

  • Reservations Consultant Travel Industry

    3 weeks ago

    Sydney, Australia Travel Trade Recruitment Full time

    $60000 - $68000 per annum + super + incentives Sydney, New South Wales - Reservations, Wholesale/Tour Op's - Permanent 5364BS2 Favourite **We are looking for a Reservations Consultant for a well-known and sought-after company within the travel industry. Join one of the best today!** *** **JOB DESCRIPTION** - Offering exceptional customer service in all...

  • Tour Operations Leader

    7 days ago

    Sydney, Australia AA Appointments Full time

    Step into this exciting travel and tourism management role and utilise your strong training and development skills to build and lead a first class team. **The Opportunity** - This leading international tour operator require a motivated and dynamic leader to join their SYD based team. - You will be responsible for the hiring, training and development of a...