Team Leader

Start your career with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

- The Salvation Army Youth Services offer an integrated suite of programs engaging with young people across Australia. Our services create intentional avenues for young people to explore opportunities, build support networks, and access, participate and contribute to their communities.

Youth services provide a diverse range of programs which include housing and homelessness, driver training, education, employment and training, AOD support, social and community activities, specialist therapeutic responses and youth justice programs.

We are seeking a values-driven and proactive Team Leader reporting to the Program Manager. You will lead an effective and high functioning team of caseworkers to deliver client-centred casework and therapeutic interventions to support young people on their journey of independence.

This is a permanent full-time position working at both Wyong and Hamilton locations.

You will successfully
- Oversee day to day operations of service delivery including implementation of service delivery processes and tools
- Provide quality service meeting the needs of clients including user entry, intake, case management, delivery planning and progress outcomes
- Provide specialist expertise to workers to resolve complex case management issues
- Assist with the frontline implementation and review of practice model/processes and implementation of change
- Monitor relevant aspects of budgets & expenditure, including client brokerage
- Maintain accurate up-to-date client records in accordance to TSA policies and procedures

You will have
- Degree qualification in social work, welfare, community development or related field OR demonstrated a high level of sector knowledge and skills attained through previous appointments, service and study/development
- Extensive experience in youth services and/or relevant experience in a related social service environment
- Minimum 2 years experience in leading and supervising staff in a social services context
- A valid Employee Working with Children Check
- A willingness to undergo a National Police Check

What we offer
- As a registered not for profit organisation you may be eligible for generous tax-free salary packaging benefits
- Financial, retail and lifestyle discounts and benefits
- Employee Assistance Program - Independent confidential counselling service
- An inclusive culture of dedicated, passionate and professional team members
- Aboriginal and Torres Strait Islander people,
- people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
- people with a culturally or linguistically diverse background
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We are committed to providing a safe environment for our people. _
- Please note that The Salvation Army has a mandatory vaccination procedure._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_