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Office Coordinator

2 weeks ago

Toowoomba, Australia Mercy Community Service Full time

Mercy Community supports and inspires people in need to live healthy, connected lives within inclusive communities. We are a registered NDIS provider and are committed to unlocking the possibilities the NDIS presents by delivering a range of NDIS services across Qld. To support our growing NDIS team, we are currently seeking an Office Coordinator to work as part of our Toowoomba team on a 12-month contract.

**About the role**

As the Office Coordinator, you role is to provide administrative support to the NDIS services team and Development Manager.

Your responsibilities will include:

- Supervising and coordinating the front Reception area including being the first point of contact for new people accessing the building, answering phones and welcoming stakeholders.
- Managing IT support, assigned tasks, databases and e-filing system requirements efficiently and effectively.
- Communicating and collaborating with a wide range of stakeholders to promote efficiencies and positive working relationships.
- Liaising with participants, the NDIA and other providers to support our busy Support Coordinators.
- Planning, supporting and facilitating community events, assisting with internal compliance auditing, and ensuring best practice processes are followed and reviewed.

**About you**

We are looking for an Office Coordinator who is highly organised to meet deadlines and passionate to deliver on outcomes. We would expect that you demonstrate strong engagement skills, display initiative, and be someone who will immerse themselves in our culture.

**You will be rewarded with**:

- Competitive remuneration package circa $60,000 + Super + Salary Sacrifice
- Mercy-paid Blue card and NDIS compliance checks
- Comprehensive induction and training
- Career pathway planning and development with opportunities for contract extension or permanency
- The chance to make a genuine difference in people’s lives
- Access to our Employee Assistance Program (confidential counselling service)
- A friendly and supportive workplace

**About Us**

Mercy Community is a Catholic not-for-profit, compassionately inspiring and supporting people to live hopeful, connected lives within inclusive communities. We support families and young people, people living with a disability, and older people, and live by our values of Compassion, Integrity, Dignity and Empowerment.

We have been providing services and support for over 150 years and our team operates across a network that encompasses urban, rural and remote communities. Please visit our website to find out more about our dedicated team and the work we do.
- Please note that you must be eligible to work in Australia to be considered for this position. Employment is conditional upon maintaining clear personal history screening checks throughout employment._
- Mercy is committed to Safeguarding - taking actions to promote and ensure the welfare of children and adults at risk, protect them from abuse or neglect and supporting an awareness of whole community responsibility to help and protect all in need._