Preventative Works Supervisor

Position Description

Central Highlands Water
- Integrity _
- Teamwork- Leadership _
- Care**Preventative Works Supervisor
**Classification **Band, Central Highlands Water Enterprise Agreement

**Team **Maintenance Delivery (Civil Maintenance)

**Division **Capital Delivery & Networks

**Work location **Learmonth Road, Ballarat

**Employment type **Up to Full-time.

Flexible options available: part-time work, purchased leave, varied start and finish
times, working from alternative locations and -day fortnights.

**Position reports to **Team Leader, Works Management Centre

**Our Values**

Our vision: _Our Water - Our Customers - Healthy Living _

Our mission: _Together, we provide quality water and wastewater services, safely, efficiently and sustainably to _
- communities in the Central Highlands Region _

Our values: _Integrity Teamwork Leadership Care**Organisational Environment**

At CHW ‘_Safety is Everyone’s Priority_. We are committed to the safety of our people, customers and the community
we serve and we have a zero tolerance towards harassment or violence within the workplace.

We have an inclusive workplace that embraces diversity and difference. We believe all jobs can be worked flexibly
from varied cultural backgrounds.

We encourage employees’ continuous professional development. Employees are supported in keeping abreast of
current industry best practice and are encouraged to take an active personal interest in staying informed of
professional practices, standards and latest trends.

We believe that everyone has the capability to show leadership, regardless of their formal level of authority. We
expect all team members to focus their efforts on developing and displaying the leadership behaviours defined in
our Leadership Capability Framework. We have a commitment to enhancing our leadership maturity across the
whole business, through our internal Personal Leadership Program, Learn Lead Grow (LLG), and focussing on
Leading Self, Leading People and Leading the Organisation.

**Purpose**

The primary focus is to plan, develop, monitor and improve the delivery of preventative maintenance programs to
improve asset performance. Deliverables are driven by both customer driven targets (PR) and Essential Services
Commission (ESC) KPIs.

**Key Duties/Responsibilities**
- Manage deliverables in consultation with the Networks Asset Operations Team and ensuring timely

communications throughout project delivery.
- Arrange remedial works, internally or via contractors, including raising work orders and purchase orders.
- Collaborate with the Networks Asset Operations Team in the planning and execution of deliverables

around Preventative Maintenance activities.
- Oversee the in-field activities for preventative maintenance including safety of workers and members of

the public, ensuring team has the proper skills and licenses to do the work.
- Assist Civil Maintenance Delivery Team Leaders to facilitate planned works with their respective teams.
- Manage ‘Notice of Repair’ documents regarding customer defects on internal fittings.
- Provide technical advice and support to Civil Maintenance Delivery Team and stakeholders in relation to

Melbourne Retail Water Agencies (MRWA) standards.
- Provide after hour supervision of works where applicable in conjunction with relevant stakeholders.
- Undertake timely field surveillance and auditing of planned works to ascertain level of compliance to

standards.
- Ensure accurate assets data is collected and effectively updated in CHW’s GIS and asset management

systems to enable monitoring, tracking and reporting. This includes accurately updating work order
information in the field, directly after work activity has been completed.
- Support the development and implementation of a process to capture potential capital expenditure as a

result of operational activities, this in conjunction with Civil Maintenance Team Leaders and Works
Administrator.
- Monitor, manage and support the achievement of ESC Key Performance Indicators during planned

works.
- Ensure regulatory requirements are adhered to including those in relation to safety, water quality and

environmental.
- Ensure a positive customer experience for internal and external customers through proactive

communication and engagement.
- Available to participate in an after-hours maintenance roster.
- Undertake other duties as directed, commensurate with the current level of skills and the

classification.

**. Authority and Accountability**
- Responsible for the efficient and effective performance of all duties and key responsibility areas within

the role.
- Accountable for accurate and timely maintenance of databases relevant to the position as well as

compliance with all relevant policies, procedures, codes and other business instruments.
- Constructively contribute to creating and maintaining CHW’s desired culture by demonstrating CHW’s

values and behaviors, and being mindful and respectful.