Manager, IT and Data

**Introduction**:
ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.

About the Role

This is a frontline management position that provides strategic and operational leadership and management of the Information Technology function to deliver best practices in support of the organisation’s strategic plan. The Manager, Information Technology will undertake operational management and continuous improvement of best practice IT service management, cybersecurity, data and analytics, IT infrastructure, policy and governance, business process optimization, digitization, and technical innovation.

Duties

**Policy and Procedure**: Design, implement, review and manage relevant IT policies and procedures to ensure efficiency and best-practice methodologies underpin all IT activities. Ensure they are consistent with relevant Legislation.

**Systems**: Identify, implement, and manage appropriate systems that support the work of the team. This includes but is not limited to IT Service Management Platform, file storage, budget tracking.

**IT Support**: Lead the IT team in the provision of effective and efficient Helpdesk Support that meets standards described in the Service Level Agreement.

**Senior Management Team**: Provide expert and timely advice to the Senior Management Team on policies, reports, recommendations, legislation, recent technological and related advances that may impact/improve ATSICHS’s service delivery and business functionality.

**Lead by example**: Ensure your behaviour is aligned to our mission and purpose, code of conduct, policies, procedures and core values at all times. Participate in the performance review process, commit to own self development, maintain professional competencies.

**Conflict resolution**: Be open and accountable in working toward the resolution of work-related matters.

**Direct team**: Ensure a positive workplace culture is maintained through regular meetings with staff individually and as a group.

**Corporate Services Department**: In conjunction with the Corporate Services Management team develop, plan and facilitate Department Days, to promote team building and positive workplace culture.

Culture

Enjoy working in a not-for-profit organisation that makes a difference in our community. Join our friendly and supportive Corportate team that will help you grow personally and professionally.

**Benefits**:

- Base salary starts at $99,227 and is negotiable depending on qualifications and experience.
- Great opportunity for career and personal development.
- Work amongst a multidisciplinary team.

Required

**Essential Qualifications and Licencing**:
Bachelor degree in Business, IT or a related field (or equivalent training and experience)

Working with Children’s Card (Blue Card) or be eligible to apply

Disability Worker Screening Clearance Card (Yellow Card) or be eligible to apply

Criminal History Check

**Experience**:
Experience in a similar IT related role.

Experience effectively managing highly visible and complex IT projects

Demonstrated experience assessing and responding to business technology needs by designing and implementing IT solutions

Demonstrated experience in a comparable not-for-profit, government or private sector organisation.

**Skills**:
Ability to build rapport and strong internal relationships with employees and stakeholders organisation wide.

Ability to support and manage a continuous improvement model for achieving outcomes.

Decisive listening, influencing and persuasive skills.

Demonstrated ability to meet targets and performance outcomes.

Demonstrated advanced knowledge of Microsoft modern platforms, systems and reporting: Including, Microsoft 365 and Azure.

Strategic Planning skills

Project management skills

Change Management skills

**Description**:
How to apply

Applications can be submitted by following the links on the Recruitment page. Please note the advertising closing date is indicative only.