Service Desk Lead

**SERVICE DESK TEAM LEADER** - **Package of $82,000.00 base + super**: - **3/40 River Boulevard, Richmond, Victoria**: **Do you want to**: - work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued? - understand the strategic direction of your organisation and how your effort...

**ABOUT THE ROLE**: - Join Mercy Health's Technology Team during this exciting period of digital transformation and growth in our Health and Healthy Ageing services. - With a strong focus on customer satisfaction and delighting customers, the Manager, Service Desk will implement processes to enhance customer experience, using metrics and dashboarding...

Employment Type: Permanent full time Salary: $72,000 + Superannuation Location: Richmond (VIC) Upload with Application: Resume, cover letter, and all relevant qualifications Where there’s life, there’s Mercy. Where there’s care, there’s You. Through the battles and the breakthroughs, we're there. Where will you be? For over a century, our...

Employment Type: 12 Month Fixed Term Contract Salary: $72,000 plus superannuation (salary packaging available) Location: Support Office Richmond (Hybrid - 3 days office, 2 days home) Upload with Application: Resume, cover letter, and all relevant qualifications Where there’s life, there’s Mercy. Where there’s care, there’s You. Through the...

As an integral part of IT Services team, you will be responsible for providing IT support to all Epworth’s IT customers. This will include: triage, resolution, and escalation of incidents and requests. Proactive management of major incidents and disruptions is core to this role and you will be expected to maintain communication with your team and other...

**ABOUT THE ROLE: User Support Specialist** - An opportunity has come up to join the Mercy Health IT Applications team. This team provides ongoing support and guidance to the business around the Application Landscape at Mercy Health. This role will be responsible for: - Permanent, full time position for immediate start - Located at the Richmond Support...

**ABOUT THE ROLE: **Summary of the role**:Reporting to the Group HR Services Manager you will be responsible for leading the centralised HR Services team and leading the processes and systems that support our Health Services, Aged and Community Care and Support Services divisions. - Full-time fixed term position, based at Support Services office...

**Requisition ID**:R10142623**: - ** Category**: Engineering - ** Location**: Richmond, New South Wales, Australia | Amberley, Queensland, Australia+ 1 more - ** Citizenship required**: Australia Citizenship - ** Clearance Type**: Protected (Baseline) - ** Telecommute**: Yes-May consider hybrid teleworking for this position - ** Travel Required**: Yes, 10%...

**CUSTOMER CARE OFFICER - LEVEL 1 (multiple opportunities)** **ABOUT THE ROLE** - Provide 1st level remote and in person Information Technology and Telecommunications support to Mercy Health staff and facilities. - Triage and action customer queries, incidents, problems, and requests; gather information and problem description; attempt to resolve problem...

**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers, and for our people. We’re moving forward and we want you to come along for the ride. **About the...