Program Manager, Pricing Execution, Flex

2 weeks ago

Sydney, Australia Amazon Commercial Services Pty Ltd Full time

3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

We're seeking an experienced Program Manager to drive critical, high-impact projects within our Flex organization in Australia. You'ill be responsible for managing complex, cross-functional initiatives from conception to launch, ensuring successful delivery against timelines. This role requires someone who can break down ambiguous problems, create detailed project plans, and drive execution while managing multiple stakeholders across different business units.

Key job responsibilities
- Lead strategic initiatives to optimize the Flex delivery program across Australia
- Develop and implement scalable solutions to improve delivery partner experience and operational efficiency
- Partner with cross-functional teams including Operations, Technology, Legal, and Marketing to execute program improvements
- Own end-to-end project management including planning, execution, and measurement of success metrics
- Analyze complex data sets to identify trends and opportunities for program optimization
- Drive continuous improvement initiatives focused on cost efficiency
- Manage stakeholder relationships across various levels of the organization

A day in the life
You'll start your day connecting with team members across different time zones, reviewing project milestones, and ensuring alignment with stakeholders. Throughout the day, you'll facilitate discussions, analyze performance metrics, and support continuous improvement initiatives.

About the team
Our inclusive team values diverse perspectives and collaborative problem-solving. We support each other's growth while working together to enhance the Flex delivery program.

Learn More about Amazon Australia
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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