Traffic Response Officer

**Traffic Response Officer**(**Job Number**:240001CI**)**

**Description**

RACQ is committed to ensuring the safety and smooth operation of our road networks. As a trusted partner in traffic and incident management, we work closely with stakeholders to minimize disruptions, improve safety, and keep traffic moving efficiently.

We are seeking Traffic Response Offers to join our team. In this role you will provide safe and effective traffic and incident management solutions to our stakeholders, around road traffic incidents. You will patrol major network routes for incidents and hazards, rapidly respond to and clear traffic incidents, reduce the potential or risk of secondary incidents, provide safe diversions, minimise traffic delays and congestion and provide continuous two-way radio communication with traffic management centres.

**About you**
- **License and Qualifications**: Hold an MR License or above and possess a General Induction White Card.
- **Technical Skills**: Able to use smart phones, tablets, and computer systems
- **Impeccable Driving History**: Maintain a clean driving record over the past 5 years.
- **Opportunities for Growth**: Military or emergency service experience is advantageous, and we offer opportunities for career advancement within RACQ.
- **Communication and Conflict Management**: Excellent communication skills and ability to manage conflict situations effectively.
- **Problem-Solving Ability**: Demonstrate strong problem-solving skills in dynamic roadside situations.
- **Pre-Employment Requirements**: Willing to undergo pre-employment medical, drug & alcohol screening, and criminal record checks.
- **Availability**: to work a rotating roster including weekends, public holidays, nightwork and work across various locations

**Why join RACQ?**

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

**What we offer you**:
Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.
- A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
- Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP).
- Invest in your development with in-house development programs and access to an extensive digital learning platform.

**RACQ is a ‘Circle Back Initiative’ employer** - we commit to respond to every applicant.

LI-HYBRID

**Work Locations**

Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113