Customer Service Attendant Event Day

15 hours ago

East Melbourne, Australia Melbourne Cricket Club Full time

East Melbourne VIC, Australia

**Yarra Park Precinct - Customer Service Attendant - Event Day**

**Want to be part of the MCG Casual Customer Service Attendant Event Day team working in the Yarra Park Precinct?**
- Are you genuinely passionate about providing great customer service?
- Service focused and exciting environment
- This is an opportunity to join an iconic organisation

The Melbourne Cricket Club has the public responsibility of managing one of the largest and the most successful stadiums in Australia and the world - the Melbourne Cricket Ground (MCG). The MCG is host to more than 70 major events annually, attracting over three million patrons and visitors. Exceptional customer service plays a crucial role in providing a memorable experience to all visitors.

We are looking for enthusiastic customer service attendants who are friendly, passionate about the MCG, Melbourne and our sporting culture to work as **Customer Service Attendants in Yarra Park precinct.**

**To be successful in this role, it is essential that you have**:

- Previous experience providing excellent service and/or in an event operations role.
- High quality verbal communication skills and high standards of personal presentation.
- The capability to direct traffic and park vehicles.
- The ability to work in a range of locations across the precinct including outdoors in Yarra Park within the car park or G-Train locations.

**To ensure the MCC can meet its staffing requirements for every event, it is essential that you can meet all of the following requirements**:

- Be available to work a minimum of 30 events offered during the calendar year (1st January - 31st December) inclusive of eight (8) Marquee events.
- Are over the age of 18 by **3 March 2025**.
- Be available to attend an interview on **10 February 2025**.
- Be available to complete induction session and car park training in the evening of **3 March 2025**.
- Be available to work from round 1 of the AFL **14 March 2025**.

Due to the large volume of interest in these positions, we do not provide individual feedback on shortlists and unsuccessful applicants. Only shortlisted applicants will be invited to attend an interview.
- Are received after the ad has closed.
- Are not able to attend the interview times and induction/training times.
- Are not able to meet the availability for events outlined above.

**Please note, agency submissions will not be considered for this position**-
- The MCC is committed to providing a safe and welcoming environment for everyone including children & young people and has zero tolerance to child abuse and harm._**Type**: Casual

**Category**: Event Day Customer Service - Any

**Reference ID**: RM000056

**Date Posted**: 17/01/2025

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